What is the basis for such a statement? Probably the main evidence is the statistical forecasts that in 2005 27% of international negotiations will be carried out through Internet telephony. At first glance, this figures may seem exaggerated or unrealistic, but probably, a significant number of calls on the US open market are packaged at some stage of their journey to their destination.

Among the reasons for the recent phenomenal success of Internet telephony – the modest cost of implementation, simplified infrastructure, the real boom of hardware and software, the developers of which constantly improve and customize their products – are described in detail in a number of other articles, and I will not dwell on them here. I would like to draw attention to the fact that one of the most important technical obstacles to growth – the huge number of various means and VoIP protocols – that has been overcome with the help of solutions that provide seamless interaction between almost any operators.

The boom of Internet telephony, in addition, unrestrainedly encompasses the higher levels of the “food chain,” involving in its sphere voice operators of the first echelon and other large network operators. It is enough to see what huge amounts of money were invested in the development of VoIP, among others, BT, Deutsche Telekom, Telecom Italia. From the eighteen postal and telegraph operators, nine already define Internet telephony a solid place in the strategy for the development of voice transmission systems, while the other seven expect to deal with this issue closely in the next twelve months. It is noteworthy that, in many respects, VoIP evolves, rather, thanks to developing, rather than developed countries. Since regulatory deterrence is weakened around the world, the new operators organize high-level communications on IP networks, and given the growing access to the international market, they represent serious competitors of traditional telecommunications.

Take, for example, Bangladesh. Two years ago, with growing demand, the strict restrictions on incoming traffic were introduced in this country, since the operator of regular communications uses a monopoly position in Bangladesh. We should add a very narrow bandwidth of mobile networks there. All this led to high tariffs, but the extremely low quality of communication.

However, as soon as such tight regulation weakened, the level of IP access to the country increased, and new operators entered the market. This shook the position of the postal and telegraph operator and led to a fundamental shift in the mechanism of telecommunications services in Bangladesh and the consequent increase in demand due to the growing number of successful traffic transmissions

Here are the direct consequences of freeing the market for the penetration of Internet telephony:

  • 40% reduction in the market price
  • The sharp jump in the number of successful traffic transmissions (according to Cable & Wireless, the number of ASR, automatic notification of receipt, increased, on average, from 10 to 40%!)

What does VoIP bring to existing operators Apart from the benefits of cheapening and improved quality of communication penetration in emerging markets? Certainly, the effect of Internet telephony is not so noticeable in developed markets with high competition, where the public switched telephone network already has the surplus bandwidth, and where the pricing policy is transparent, and the level of government regulation is low. However, there are additional advantages that should be noted in addition to the examples listed (in the medium and long term) of the benefits derived from the management of a unified network infrastructure for all voice and information services and the opportunity to develop advanced services for your enterprise’s customer base (for example, For improved call center routing).

Here are the most obvious conclusions for me:

  • The convenience of direct access to other networks for transmission and reception of voice minutes of international communication either through the public Internet or through MPLS networks. The number of the latter increases exponentially because it replaces the traditional bandwidth from point to point.
  • Additional data traffic from MPLS, produced by interconnects, originally established only for voice communication.
  • Opportunities for profit growth from operators of IP-telephony, such as Skype, MSN, and Vonage. Over time, the ratio between the essential and the additional in their traffic will be clarified.

In conclusion, I note that it is the most interesting time for those operators who are able to use the emerging opportunities in the field of sales and supply of services effectively, due to well-established connections with the right players of the market.