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Virtual PBX Reduces International Dialing Rates by as Much as 80 Percent

SAN JOSE, CA — (Marketwire) — 12/06/11 — Virtual PBX , inventor and leading supplier of hosted PBX services, announced today that it is reducing the cost of international calling in all of its plans by up to 80 percent. With this change, calls to multiple international locations — such as land lines in London and Buenos Aires, and mobile phones in Hong Kong — are as low as 1.9 cents per minute. The new rates are available now with no added fees or plan changes to all existing and new Virtual PBX customers on all plans.

 

Virtual-PBX-Systems

“Virtual PBX is always working to find ways to save money for our customers,” said Paul Hammond, CEO of Virtual PBX. “We already offer local numbers in over 40 countries for clients that want an international presence and want their callers to avoid the high costs of international dialing. Now we’ve made it possible for our customers to call out to international destinations with very low costs as well.”


The new international rates build on the company’s extensive history of providing cost-effective voice services to reach and receive vital business calls to and from locations around the world.

Virtual PBX, a U.S.-based company, started offering outbound dialing to international destinations when it developed the first hosted PBX in 1996. Now, clients can make calls out to international numbers or have employees receive calls on non-U.S. phones with a much lower rate per minute. And using the company’s Open Systems Initiative, calls can be routed to VoIP phones anywhere, for free.

In December 2009, Virtual PBX started offering local inbound numbers to their clients in thousands of cities worldwide, providing clients the ability to publish local numbers in these cities while maintaining business operations in the location of their choice. The combination of low outbound rates to international phone numbers, free VoIP calling anywhere, and local inbound numbers in both the U.S. and other countries makes Virtual PBX a strong hosted PBX choice for companies with personnel, clients or business activities in almost any global location.

Specific rate information can be found on the company’s website.

About Virtual PBX
Virtual PBX believes you never get a second chance to make a good first impression, especially when it comes to serving your customers. Our hosted PBX phone service gives businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike.

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Posted by CheapVOIPs - December 11, 2011 at 7:21 pm

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One Horizon Group’s China Mobile VoIP Telco Application, Aishuo …

LIMERICK, IRELAND–(Marketwired – Jul 19, 2016) – One Horizon Group, Inc. (NASDAQ: OHGI), a leading carrier-grade VoIP solution for mobile providers and smartphones, today announced that its business-to-consumer (‘B2C’) mobile telco VoIP service in China, Aishuo, has surpassed 37 million subscriber downloads and is expanding its offering for travelers with the introduction of a mobile phone SIM card.

The Aishuo application consumes the lowest amount of mobile data as compared to any voice over IP service in China, allowing travelers to make a phone call or SMS for a fraction of normal roaming fees. Competing bandwidth-hungry VoIP apps can chew through consumer data plans at home, and more importantly abroad. Therefore, what may seem like a free call may end up costing significantly more. Earlier this year Aishuo teamed up with numerous data-roaming SIM card providers around the world to offer consumers a direct, inside-Aishuo-app purchase of a SIM card that is delivered to your door before you leave on vacation. Simple to use, easy to pay for, and greatly reduces customers’ mobile communication charges when traveling. This is a unique and powerful combination for the Chinese traveler.

According to the China Tourism Research Institute, China had 120 million outbound visitors in 2015 and spent 104.5 billion US dollars1. Aishuo has already launched SIM cards for tourists bound for Japan, Taiwan, Hong Kong and Vietnam and will continue to add destinations for our consumers as our service grows throughout 2016 and 2017.

Brian Collins, CEO of One Horizon Group, stated, “Using our proprietary VoIP platform combined with a data-roaming SIM card allows travelers to talk for as little as one US cent per minute while roaming. Our consumers are quickly educated that Aishuo typically consumes 10x less mobile data than our competitors, large and small. Other mobile VoIP solutions that travelers choose appear to offer free VoIP calls, for example a Skype-to-Skype call or a WeChat call, but because of the high mobile data-consumption the cost is significantly more than zero. The Chinese traveler VoIP vertical is critical for One Horizon. We have established ourselves, generating revenue, in the high growth VoIP market of China. We are truly unique in this marketplace and making significant progress in a short amount of time.”

Aishuo is available as a FREE download in over 25 smartphone App stores including Apple’s iTunes, Baidu’s 91.com and Baidu.com, the Tencent App store MyApp.com, 360 Qihoo store 360.cn and Xiaomi on mi.com. Aishuo supports all major Chinese mobile payment platforms including China UnionPay, Apple In-App Purchases, Alibaba’s Alipay and Tencent’s WeChat Wallet providing subscribers with convenient options to purchase credit.

1https://www.travelchinaguide.com/tourism/2015statistics/outbound.htm

About One Horizon Group, Inc.
One Horizon Group, Inc. (NASDAQ: OHGI) is a leading developer and operator of carrier-grade optimized VoIP solutions for mobile telcos and enterprises. The company currently services over 37 million subscribers across 20 licensed brands worldwide. The technology is one of the world’s most bandwidth-efficient mobile VoIP, messaging and advertising platforms for smartphones. Founded in 2012, the Company now has operations in Ireland, Switzerland, the United Kingdom, China, India, Singapore, Hong Kong and Latin America. For more information on the Company please visit http://www.onehorizongroup.com.

Safe Harbor Statement
This news release may contain “forward-looking” statements. These forward-looking statements are only predictions and are subject to certain risks, uncertainties and assumptions that could cause actual results to differ from those in the forward looking-statements. Potential risks and uncertainties include such factors as uncertainty of consumer demand for the Company’s products, as well as additional risks and uncertainties that are identified and described in Company’s SEC reports. Actual results may differ materially from the forward-looking statements in this press release. Statements made herein are as of the date of this press release and should not be relied upon as of any subsequent date. The Company does not undertake, and it specifically disclaims, any obligation to update any forward-looking statements to reflect occurrences, developments, events or circumstances after the date of such statement.

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Posted by CheapVOIPs - July 26, 2016 at 1:02 pm

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Perceived barriers to using VoIP

We have found that these barriers are based on perceptions rather than facts and so should not be holding businesses back from embracing the latest telecommunications technology.

Barrier 1: VoIP delivers a poor quality, unreliable service

42% of businesses that don’t use VoIP believe it delivers a poor quality, unreliable service. However, the technology has come a long way since it was launched commercially in 1995. Today, VoIP provides crystal clear voice clarity.

Nevertheless, the quality of a VoIP call can vary dramatically between service providers, so it is important to select a reliable vendor and to trial any VoIP service before committing. Audio quality can also be affected by your choice of Internet Service Provider (ISP), so ensure the broadband service is optimised for VoIP.

Barrier 2: There are no clear business benefits

Despite the many benefits of implementing a VoIP telephony system, almost a third (32%) of businesses that don’t use VoIP say the benefits are not fully understood by their management team.

VoIP is a system that delivers voice calls over the Internet, rather than a phone line. The benefits of doing so include significantly reduced telephony costs (at least 50% cheaper) and access to advanced phone system features, which can improve flexibility, customer satisfaction and productivity.

Barrier 3: VoIP takes too much effort to deploy or maintain

25% of businesses that don’t use VoIP believe the technology takes too much effort to deploy or maintain. However VoIP telephony systems are easy to install and virtually maintenance-free.

For small businesses, a hosted VoIP telephony system can be ready for use within 24 hours of placing an order. For larger organisations, the system can usually be ready in a few days. Many VoIP systems are cloud-based, so no on-site installation is required and there are no complicated settings to configure.

Barrier 4: VoIP creates a security risk

15% of businesses that don’t use VoIP think the technology creates a security risk. But, as highlighted by recent high profile phone hacking, no telephone account is completely secure. Whether telephony is provided through a standard phone line, mobile network or VoIP, there will always be a small security risk.

Despite this, instances of VoIP security breaches are rare. Most attacks are by opportunists who bombard the Internet to find any weak spots. Credible VoIP providers will have a range of physical, network, data and user security measures in place, to provide added reliability and security.

Barrier 5: You have to wear a headset

10% of businesses that don’t use VoIP still assume that users have to wear headsets attached to a computer. However, this is no longer the case. A wide range of Internet Protocol (IP) phones are now available.

IP phones look exactly the same as traditional telephone handsets (although many offer additional functionality) and work in the same way. They are usually connected to an Internet router via a powered Ethernet cable, so they do not need to be plugged into mains electricity or attached to a computer. Many employees never even realise they are using VoIP through an IP phone.

So give VoIP a try

So if some of these perceived barriers were holding you back from trying VoIP then hopefully now you will give it a try and find out for yourself how much it can help your business.

We offer a full 14 day free trial of our VoIPOffice phone system so you can experience the power of VoIP technology. Book you free trial now. Or find out more about the features of our VoIP phone solution by downloading our VoIPOffice brochure.


Contact us  Get a Quote

 


 

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Posted by CheapVOIPs - July 26, 2016 at 5:54 am

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Global VoIP Services Market Report 2015-2021 – Analysis, Technologies & Forecasts – Key Vendors: Viber Media …

DUBLIN–(BUSINESS WIRE)–Research and Markets has announced the addition of the “VoIP
Services (Domestic VoIP Calls and International Long Distance VoIP
Calls) Market 2015 – 2021”
report to their offering.

The report covers forecast and analysis for the VoIP services market on
a global and regional level. The study provides historic data of 2015
along with a forecast from 2016 to 2021 based on revenue (USD Billion).
The study includes drivers and restraints of the VoIP services market
along with the impact they have on the demand over the forecast period.
Additionally, the report includes the study of opportunities available
in the VoIP services market on a global level.

In order to give the users of this report a comprehensive view on the
VoIP services market, we have included a detailed competitive scenario
and type portfolio of key vendors. To understand the competitive
landscape in the market, an analysis of Porter’s five forces model for
the VoIP services market has also been included. The study encompasses a
market attractiveness analysis, wherein type segments are benchmarked
based on their market size, growth rate and general attractiveness.

The study provides a decisive view on the VoIP services market by
segmenting the market based on type, configuration, end user and region.
All the segments have been analyzed based on present and future trends
and the market is estimated from 2015 to 2021.

Companies Mentioned:

  • Viber Media S.r.I.
  • InPhonex LLC
  • Vonage Holdings Corp
  • Microsoft Corporation (Skype)
  • ATT
  • Nextiva, Inc.
  • Sprint Corporation
  • 8×8 Inc
  • RingCentral, Inc
  • Vonage Holdings Corporation

Report Structure:

1.1. Report description and scope

2. Executive Summary

3. VoIP service Market -Industry Analysis

4. Global VoIP service Market – Competitive Landscape

5. Global VoIP service Market – Type Segment Analysis

6. Global VoIP service Market – Configuration Segment Analysis

7. Global VoIP service Market – End user Segment Analysis

8. Global VoIP service Market – Regional Segment Analysis

9. Company Profile

For more information visit http://www.researchandmarkets.com/research/jw7kcq/voip_services

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Posted by CheapVOIPs - July 26, 2016 at 4:54 am

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Voip-Pal.com Inc. Announces Uplisting to the OTCQB Exchange …

Bellevue, Washington, UNITED STATES

  http://www.voip-pal.com/

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Posted by CheapVOIPs - July 26, 2016 at 1:47 am

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Recent research: VoIP industry from 2016 to 2021 technology, size …

– Advertising –

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The VoIP market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status.

Development policies and plans are discussed as well as manufacturing processes and cost structures are also analyzed. This report also states import/export consumption, supply and demand Figures, cost, price, revenue and gross margins.

The report focuses on global major leading VoIP Industry players providing information such as company profiles, product picture and specification, capacity, production, price, cost, revenue and contact information. Upstream raw materials and equipment and downstream demand analysis is also carried out.

The VoIP industry development trends and marketing channels are analyzed. Finally the feasibility of new investment projects are assessed and overall research conclusions offered.

With the list of tables and figures the report provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

Analysis of VoIP Industry Key Manufacturers:

Vonage, Comcast, Time Warner, Cablevision, Charter, NTT, KT, Verizon, Microsoft (Skype), ATT, Cox, Telmex, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, 8×8, Bright House, Jive, MITEL, Broadvoice and OnSIP.

Table of Contents

1 Industry Overview of VoIP
2 Manufacturing Cost Structure Analysis of VoIP
3 Technical Data and Manufacturing Plants Analysis of VoIP
4 Capacity, Production and Revenue Analysis of VoIP  by Regions, Types and Manufacturers
5 Price, Cost, Gross and Gross Margin Analysis of VoIP  by Regions, Types and Manufacturers
6 Consumption Volume, Consumption Value and Sale Price Analysis of VoIP  by Regions, Types and  Applications
7 Supply, Import, Export and Consumption Analysis of VoIP

8 Major Manufacturers Analysis of VoIP
9 Marketing Trader or Distributor Analysis of VoIP
10 Industry Chain Analysis of VoIP
11 Development Trend of Analysis of VoIP
12 New Project Investment Feasibility Analysis of VoIP
13 Conclusion of the Global VoIP  Industry 2016 Market Research Report

Access a copy of this report @ http://www.deepresearchreports.com/contacts/purchase.php?name=215634

News From

Deep Research Reports
Category: Market Research Reports Company profile: Focusing primarily on China markets and secondarily on the global markets, DeepResearchReports.com offers research reports for industries that, at top level, cover communication, consumer electronics, car electronics, computer net, energy and chemical markets. Drilling down, segments and sectors like apparel, automotive, automotive amp; transportation, aviation, biotechnology, chemicals, computer equipment, computer networking

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Posted by CheapVOIPs - July 26, 2016 at 12:47 am

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One Horizon Licenses Its 2nd Mobile VoIP Solution With Smart …

LIMERICK, IRELAND–(Marketwired – Jul 21, 2016) – One Horizon Group, Inc. ( NASDAQ : OHGI ), a leading carrier-grade VoIP solution for mobile providers and smartphones, today announced that it has sold its second software license for its data roaming VoIP solution. This product is specifically branded for seafarers with a higher estimated ARPU due to the longevity of their travels. The service is offered through Smart Communications, the Philippines’ leading wireless service provider with an estimated 55 million prepaid subscribers.

Smart Communications’ new service, branded Marino All Abroad, is targeting almost 500,000 registered Filipino seafarers1. Marino All Abroad is a brand new product with the same underlying VoIP technology, comprised of a prepaid SIM card paired with the One Horizon app that provides a seamless mobile experience for seafarers; at home and abroad. When roaming abroad this smartphone app and SIM combo allows Filipino seafarers to send SMSs, make voice calls and send emails home at a fraction of the price of a traditional mobile roaming service. Marino All Abroad also allows seafarers to continue to send SMS, perform voice and data transactions when back home in the Philippines through Smart Communications’ own GSM network without the need to change SIM cards, an industry first.

By using the One Horizon Group ultra-low data-consumption VoIP service carriers receive 15 minutes of VoIP for just 1 MB. It now makes commercial sense to allow data-roaming VoIP compared to standard VoIP dialers that use over 10x more data than the patented One Horizon Group technology. With inter-operator data costs typically being set at around $0.10 per MB, carriers now have an additional revenue stream by finally being able to offer roaming calls to their prepaid subscribers at a price-point that is competitive with OTT services.

Brian Collins, CEO of One Horizon Group, stated, “We are delighted to have successfully licensed our technology that enables yet another fantastic roaming solution. Our unique technology offers carriers the ability to keep their prepaid subscribers generating revenue even when they roam abroad. This is the first time a service offering such as this has been made available to the industrious Filipino seafaring communities around the world that travel extensively for longer periods of time and therefore generate a higher ARPU.”

Brian Collins continued, “Our revenue model is simple; we charge for user licenses sold in blocks of 50,000 licenses at a time. Once consumed, the operator purchases another 50,000 licenses. We fully expect a very high up-take of this service across the whole spectrum of almost half a million seafarers, especially since it is being offered by the country’s largest mobile operator and will be heavily promoted.”

1http://ctsi.com.ph/index.php/philippine-maritime-industry-facts/

About Smart Communications, Inc.
Smart Communications, Inc. (Smart) is the Philippines’ leading wireless services provider. Smart has built a reputation for innovation, having introduced world-first wireless offerings such as Smart Money, Smart Load, Smart Padala, and the Netphone. Smart offers 3G, HSPA+, and LTE services, while its satellite service Smart Link provides communications to the global maritime industry. Smart Broadband, Inc., a wholly-owned subsidiary, offers a wireless broadband service, Smart Broadband, with 2.6 million subscribers.

Smart is a wholly owned subsidiary of the Philippines’ leading telecommunications carrier, the Philippine Long Distance Telephone Company. For more information, visit http://www.smart.com.ph.

About One Horizon Group, Inc.
One Horizon Group, Inc. ( NASDAQ : OHGI ) is a leading developer and operator of carrier-grade optimized VoIP solutions for mobile telcos and enterprises. The company currently services over 37 million subscribers across 20 licensed brands worldwide. The technology is one of the world’s most bandwidth-efficient mobile VoIP, messaging and advertising platforms for smartphones. Founded in 2012, the Company now has operations in Ireland, Switzerland, the United Kingdom, China, India, Singapore, Hong Kong and Latin America. For more information on the Company please visit http://www.onehorizongroup.com.

Safe Harbor Statement
This news release may contain “forward-looking” statements. These forward-looking statements are only predictions and are subject to certain risks, uncertainties and assumptions that could cause actual results to differ from those in the forward looking-statements. Potential risks and uncertainties include such factors as uncertainty of consumer demand for the Company’s products, as well as additional risks and uncertainties that are identified and described in Company’s SEC reports. Actual results may differ materially from the forward-looking statements in this press release. Statements made herein are as of the date of this press release and should not be relied upon as of any subsequent date. The Company does not undertake, and it specifically disclaims, any obligation to update any forward-looking statements to reflect occurrences, developments, events or circumstances after the date of such statement.

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Posted by CheapVOIPs - July 25, 2016 at 9:41 pm

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Ecosmob Technologies Announced To Offer Custom IP PBX Solution Development in FreeSWITCH

Ecosmob Technologies Announced To Offer Custom IP PBX Solution Development in FreeSWITCH

The IP PBX solution benefits many industries to satisfy their communication and collaboration requirements. Ecosmob Technologies announced to develop a custom IP PB solution with specific features based on the industry requirements.

Ahmedabad, Gujarat, July 15, 2016 /India PRwire/ — Ecosmob Technologies is a leading IT company from India. The company has been catering its local and international clients for more than 7 years with their client centric services and innovative solutions. The company has its headquarter in the Ahmadabad city of Gujarat, India. The representative of Ecosmob Technologies has announced one of the offerings of the company, which is the custom development service of an IP PBX solution. The representative has shared that the company will use the FreeSWITCH technology for developing the IP PBX solution to cater the heavy call traffic and concurrent users.

“There are 2 different technologies, which can be used for the custom development of the IP PBX. To be specific, it is Asterisk and FreeSWITCH. We offer the IP PBX solution development in both Asterisk, and FreeSWITCH, based on the requirements of the client. The Asterisk is the first PBX system. However, FreeSWITHCH can support more concurrent calls. Also, some of the PBX modules of FreeSWITCH are better than the Asterisk PBX system. The PBX features offered by the FreeSWITCH are perfect for most of the organizations in today’s world. That is why, we prefer FreeSWITCH for the IP PBX solution development”, shared the representative of Ecosmob Technologies.

The representative of the company further added that the IP PBX solution can have features based on the requirements of the user company and its users. Some of the key features of the IP PBX solution shared by the representative of the company are listed below:

  • Call routing

  • Call forwarding

  • Call barge-in

  • Call waiting

  • Music on Hold

  • Call parking

  • Call pickup

  • Ring group

  • Caller ID

  • Phone book

  • Whitelist

  • Blacklist

  • Conferencing

  • 3-way conferencing

  • Interactive Voice Response System

  • Call rejection

  • Call acceptation

  • Find me/Follow me

  • Different call routing rules

  • Video calling

  • Chat

  • Custom call logs

  • CDRS (Call Detail Reports)

  • And many more

“The IP PBX Solution can also be developed to support more than one language. This solution comes with a web based admin panel so the users of the IP PBX system can use this system from anywhere, at anytime. The company which is using the IP PBX solution can manage this system on their own using the GUI based admin panel. For example, if someone wants to change the IVR prompt then, they can change it on their own.”, shared the representative of Ecosmob Technologies.

The IP PBX solution developed in the FreeSWITCH can handle thousands of concurrent calls without compromising the quality. The representative of the company has encouraged interested people to visit their webpage for more details: https://www.freeswitchservice.com/solutions/freeswitchippbx.html

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Posted by CheapVOIPs - July 25, 2016 at 8:41 pm

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Talkaphone VOIP-200 with Grandstream AVM-1 Integration

Talkaphone announces a cutting edge and fully integrated access control system with head-end IP attendant phone and two-way IP call station. The VOIP-200 Series Call Station interconnects with the AVM-1 (Grandstream GXV3275) IP video attendant phone to provide a one-stop solution.

With the ability to connect to up to 30 VOIP-200 call stations, the AVM-1 can monitor and regulate entry points through the call stations using video and voice communications. The AVM-1 unit will receive basic pre- programing to integrate effortlessly with Talkaphone VOIP-200 Series and include technical support from the Talkaphone team.  Advancedtelephony features (requires SIP-based PBX) include: forward, callpark/pickup, shared-call-appearance  (SCA)/bridged-line-appearance(BLA), virtual MPK, hot desking and server redundancy failover.

The VOIP-200 series call station is built with IP66 vandal resistant marinegrade stainless steel and additional Ethernet port to connect to other optional devices.  The call station also allows for remote software upgrades, configuration and monitoring. The station offers exceptional sound clarity during two-way communication, and supports standard Session Initiation Protocol (SIP), RFC 3261.  The VOIP-200 is also available with an optional ONVIF-compliant, wide–angle IP camera. Easily install at any access point to intelligently control customer or employee entry or exit from your facilities.

The joint VOIP-200 series call station and AVM-1 IP video attendant phone delivers a comprehensive access control solution capable of integrating with pre-existing systems, including Avaya and Cisco UCM. The VOIP-200 call station can be used as a multi-branch extension to monitor and communicate through an intertwined system that regulates and maintains schools, corporate facilities or parking lot entryways.

For more information please contact  sales@talkaphone.com,  or call us at 773-539-1100.

 

About Talkaphone

Talkaphone is the industry leader in emergency communications, area of refuge, and mass notification systems, providing the best quality, technology, and support. With over 75 years of experience creating communications solutions, Talkaphone designs attractive, robust, reliable products, focuses on continuous technology advancement, and pledges a total commitment to customer and partner success.For more information, visit  www.talkaphone.com.

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Posted by CheapVOIPs - July 25, 2016 at 8:41 pm

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Looking at Cloud Connector for Hybrid Skype for Business

If you’re going to take a bring-you-own-SIP approach to connecting Cloud PBX users to the PSTN, Cloud Connector Edition is your path forward.

In my previous No Jitter post, I detailed the various — OK, two — ways that businesses subscribing to Skype for Business Online can take a “bring your own SIP” approach to PSTN connectivity. To review, you can either connect Skype for Business Online Cloud PBX users to:

  • An on-prem PBX or gateway using Skype for Business Cloud Connector Edition
  • Skype for Business Server, which in turn connects to an on-premises PBX or gateway

General options for connecting Skype for Business to the PSTN are available too, although I’m not addressing them here. Just for reference, these are:

  • Connect Skype for Business Server to the PSTN, as has been possible for years
  • Connect Skype for Business Online to the PSTN using a third-party provider like those I profiled in my slideshow, “Cloud Telephony Options for Office 365
  • Connect Skype for Business Online to Microsoft’s new PSTN Calling service

But none of these have a bearing on the new hybrid options that I’m zeroing in on here. Like I mentioned last time, if you’re going to take a bring-you-own-SIP approach to connecting Cloud PBX users to the PSTN, Cloud Connector Edition is your path forward.

According to a No Jitter survey, nearly two-thirds of respondents said they’re planning to use Cloud Connector Edition to bridge the gap between Skype for Business Online and existing telephony systems. Presumably these respondents are already planning to adopt Skype for Business Online with Cloud PBX, otherwise I can’t imagine the number would be so high.

But it shows that many enterprises either won’t or can’t simply terminate their relationships with telcos providing their connectivity services and replace them with Microsoft-provided trunks. Instead — whether for the near or long term — Cloud PBX will have to work hand-in-glove with many enterprises’ legacy telephony systems and existing telephony services. And — at the risk of repeating myself — Cloud Connector Edition is how this happens.

Cloud Connector on a Server

Technically, Cloud Connector Edition is a subset of Skype for Business Server software. More specifically, it includes the Edge and Mediation components necessary for connecting Skype for Business Server to PBXs and gateways so Enterprise Voice users can make and receive PSTN calls. So the Edge and Mediation functions in Cloud Connector Edition do the same thing for Skype for Business Online Cloud PBX users.

Cloud Connector Edition runs as a set of virtual machines on a dedicated server. A company deploying it would need to buy the Windows Server software (about $3,000 if I remember correctly) and server hardware (maybe another $4,000), as well as have Microsoft-trained technicians on staff to set up and support it. This will not jibe with many companies looking to adopt Skype for Business as a hosted service specifically because they’re trying to avoid capital IT expenses and keep IT support for on-premises systems to a minimum.

Cloud Connector on an SBC or Gateway

So let’s consider an alternative. Cloud Connector can reside on a session border controller (SBC) or other dedicated appliance. Or perhaps I’m better off saying it will be able to reside on one, since these solutions are only now getting ready to become available.

SBCs already play a central role in the hybrid scenarios I’ve been describing. An SBC or gateway often acts as the gateway to the PSTN, as well as provides resiliency to the PSTN connection that ultimately connects Skype for Business Online Cloud PBX to the PSTN. SBCs and gateways are the only way Skype for Business Online customers can connect to analog devices such as paging systems and fax machines… at least until Microsoft adds such connectivity as a native Cloud PBX feature.

So, for example, while AudioCodes’ Mediant hybrid SBC/gateway can be deployed alongside a dedicated server running Cloud Connector Edition, AudioCodes also ships a Cloud Connector Edition appliance. That comes in two models, one with the software running on a Mediant 800 device and another, more scalable, one running on an HP server. Both include hardware, SBC, and Windows Server license, saving businesses from procuring each separately. The Mediant 800 also is available in a gateway configuration with ISDN/T1 interfaces.

The story is similar at Sonus Networks. Its SBC 1000 and SBC 2000 SBCs can run alongside a dedicated server for Cloud Connector Edition. But by year’s end, the Cloud Connector software will be able to run directly on the SBCs on an appliance called Sonus Cloud Link. This presents enterprises with a turnkey appliance for integrating Skype for Business Online Cloud PBX with existing telephony services and on-premises PBXs. This should simplify deployment and lower TCO in the same way appliances that run apps on gateways, routers, and whatnot have long simplified deployment and lowered TCO.

portable
Cloud Connector Edition on an SBC via Sonus Cloud Link (source: Sonus Networks)

Beyond Cloud Connector

When all is said and done, what Cloud Connector Edition does is kind of limited. I mean, it connects Skype for Business Online Cloud PBX to an on-prem gateway and out to the PSTN. That’s about it. What it doesn’t do is natively connect Cloud PBX users to other on-prem communications resources… things like contact center systems, call recording software, attendant consoles and so on. And it doesn’t make the larger set of telephony features in Skype for Business Server Enterprise Voice available to users homed to Skype for Business Online Cloud PBX.


Comparison of telephony features in Skype for Business Server and Online (source: Sonus Office 365 Cloud PBX whitepaper)

AudioCodes remedies some of this with its CloudBond 365 appliance. CloudBond 365 uses its own connector — not Cloud Connector Edition — to connect Skype for Business Online Cloud PBX users to the PSTN as well as to make third-party comms apps available to them.

Running either as an appliance or a dedicated service, CloudBond 365 runs a full version of Skype for Business Server. So if the contact center or call recording app can connect to Skype for Business Server, the app can also connect to CloudBond 365, which in turn makes it available to users homed to CloudBond. Additionally, all Skype for Business Server features are available to users homed to CloudBond 365. This extends things like Response Groups and Call Admission Control — currently unavailable to Skype for Business Online — to users homed to CloudBond.

So the deployment scenario goes something like this: Home end users who have fairly simple telephony needs to Skype for Business Online with Cloud PBX. These folks can put calls on hold, transfer calls, view caller ID, view call history, and do all the other stuff listed here. But they don’t need and don’t get anything fancier than this.

Meanwhile, an enterprise can home other users to CloudBond 365 to give them access to more advanced telephony requirements. That is, they get the much more complete set of Enterprise Voice features because they’re attached to Skype for Business Server.

How is this different from simply connecting Skype for Business Online to Skype for Business Server? It’s not, as far as I can tell. But connecting Skype for Business Online to Skype for Business Server assumes that the enterprise already has Skype for Business Server in place. The assumption with CloudBond 365 is that it’s not. CloudBond 365 is a way for a company to quickly and easily deploy Skype for Business Server to supplement Skype for Business Online as needed. This could resonate with businesses considering Cloud PBX, but are concerned that it doesn’t yet support a set of telephony features rich enough to meet their business communications needs.

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Voip-Pal.com Inc. Announces Uplisting to the OTCQB Exchange

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