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Virtual PBX Reduces International Dialing Rates by as Much as 80 Percent

SAN JOSE, CA — (Marketwire) — 12/06/11 — Virtual PBX , inventor and leading supplier of hosted PBX services, announced today that it is reducing the cost of international calling in all of its plans by up to 80 percent. With this change, calls to multiple international locations — such as land lines in London and Buenos Aires, and mobile phones in Hong Kong — are as low as 1.9 cents per minute. The new rates are available now with no added fees or plan changes to all existing and new Virtual PBX customers on all plans.



“Virtual PBX is always working to find ways to save money for our customers,” said Paul Hammond, CEO of Virtual PBX. “We already offer local numbers in over 40 countries for clients that want an international presence and want their callers to avoid the high costs of international dialing. Now we’ve made it possible for our customers to call out to international destinations with very low costs as well.”

The new international rates build on the company’s extensive history of providing cost-effective voice services to reach and receive vital business calls to and from locations around the world.

Virtual PBX, a U.S.-based company, started offering outbound dialing to international destinations when it developed the first hosted PBX in 1996. Now, clients can make calls out to international numbers or have employees receive calls on non-U.S. phones with a much lower rate per minute. And using the company’s Open Systems Initiative, calls can be routed to VoIP phones anywhere, for free.

In December 2009, Virtual PBX started offering local inbound numbers to their clients in thousands of cities worldwide, providing clients the ability to publish local numbers in these cities while maintaining business operations in the location of their choice. The combination of low outbound rates to international phone numbers, free VoIP calling anywhere, and local inbound numbers in both the U.S. and other countries makes Virtual PBX a strong hosted PBX choice for companies with personnel, clients or business activities in almost any global location.

Specific rate information can be found on the company’s website.

About Virtual PBX
Virtual PBX believes you never get a second chance to make a good first impression, especially when it comes to serving your customers. Our hosted PBX phone service gives businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike.

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Posted by CheapVOIPs - November 30, -0001 at 12:00 am

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Dramatic Shift Coming for Hosted PBX Purchasing

Hosted PBX vendors will overhaul their routes to market as current hosted PBX channel strategies face off against best practices. Customers need to keep watch.

The hosted PBX channel is classically problematic, whether you’re a provider or an enterprise buyer.

Over the last five years, hosted PBX vendors’ sales have increased — not soared — and operating margins have been modest. This can limit a vendor’s investment in its hosted PBX offering, hold down business valuation, and may even hurt investor return. My opinion is that the hosted PBX industry operates considerably below its potential. This recurrent situation now may change for the better.

While it is true that enterprise customers may select from perhaps 100 hosted PBX vendors, most must buy through a single channel — that being the vendor’s direct sales operation. This creates a bottleneck.

As we wait for hosted PBX channel strategies to change, and become dominated by partner sales, up to 80% of all enterprises will continue purchasing hosted PBX through a direct sales channel.

Change Is Coming

Change is assured. Eastern Management Group consultants expect vendors’ direct sales to customers will drop from 80% to 20% as hosted PBX channel partners come more into play (see my previous post on this topic, “Hosted PBX Channel: More Power Than Meets the Eye“).

The channel partner ecosystem for hosted PBX includes roughly a dozen unique partner types and thousands of resellers. Some have novel classifications, such as born-in-cloud partner, cloud brokerage, and master agent. Others like reseller, distributor, and VAR are familiar names.

Hosted PBX vendors should build out channels capable of generating enormous growth (100% year-over-year minimum). Customers must pick wisely from a dozen available channel options.

The Right Hosted PBX Channel

Just as soon as hosted PBX purchasing through channel partners becomes widespread, the practice will be of substantial value to the 80% of enterprises that will use them. They will have improved access to products and services, more architecture choices, and higher levels of customer care.

Here are some of the hosted PBX channels that vendors and customers can tap into right now.

  • Distributors – These are not your father’s distributors. Several national and global distributors now have cloud divisions that carry hosted PBX. National and global distributors may have thousands of customers, large sales forces, their own partners, and robust lines of products and services. Because hosted PBX customers experience little churn, distributors are able to support customers as they grow, providing services such as solution planning, design, implementation, and expansion… worldwide.
  • Born-in-Cloud Partners – Several hosted PBX vendors are adding born-in-cloud partners, which include many large national and international companies, to sell hosted PBX. Born-in-cloud partners’ expertise is with recurring revenue services, generally not premises PBX equipment (by design). This is an advantage for prospective hosted PBX customers (and hosted PBX vendors) since born-in-cloud company portfolios are wide, deep, and complimentary. Born-in-cloud companies frequently offer customer advisory services such as architecture design, service configuration, and implementation.
  • Enabled Channel Partners – Of three types of channel partners (referral, authorized, enabled), enabled partners may be most valuable to hosted PBX vendors and the customer. Enabled partners should be self-sufficient. Each partner can generate leads, close sales, process orders, and carry broad lines of products and services from multiple vendors.

Next Steps

The estimated life of a hosted PBX significantly exceeds that of a premises PBX. As such, you need to approach the decision of which company to buy from or sell through, depending on which side of the sale you sit, with deliberation.

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Posted by CheapVOIPs - November 24, 2015 at 12:34 pm

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VExpress lands Taiwanese VoIP vendor

Mocet appoints second Australian distie.

IP communications vendor Mocet has enlisted VExpress as its second distributor to expand its presence in Australia.

Mocet is owned by Taiwanese company Tecom, which sells VoIP and enterprise communications solutions to small and medium enterprise.

VExpress will sell Mocet’s flagship IG 7600 smartphone business communications service, a standalone VoIP server handling up to 16 concurrent calls. The Sydney-based distie expects to bring on between 20 and 30 resellers for Mocet’s expansion in the local market.

Mocet is also sold in Australia through specialty distributor Voicecom, which introduced the vendor to the Australian channel in 2014.

Mocet marketing and sales director Anna Shatun said VExpress was chosen for its geographical location and size.

”We already have some legacy business in Australia, but this new distribution deal will provide real-time account management, support and ‘feet on the ground’ to help grow this legacy base and bring on new partners at a faster rate than remote organic growth,” said Shatun.

In July, VExpress was commissioned to distribute email security vendor Mailprotector in the Australian market. It also distributes a number of other communications vendors, including Avaya, Alcatel-Lucent Enterprise and NetConnect.

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Posted by CheapVOIPs - November 24, 2015 at 12:34 pm

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Eshwarappa gets death threat from VoIP number

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Posted by CheapVOIPs - November 24, 2015 at 8:32 am

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What Connectivity Improvements Will Cloud-Based VoIP Bring?

Many businesses are now used to taking advantages that VoIP services offer. The advent of cloud-based VoIP will bring further rewards but there are issues which might mean you will need to weigh up whether it is right for your business. Let’s look at both the advantages and disadvantages of VoIP in the cloud to see whether it is a good fit for your company.

The Advantages of Cloud-Based VoIP

Reduced Upfront Costs: Because the VoIP network is not based on your premises you have no costs in terms of infrastructure. The only equipment you will need to purchase are your V0IP phones and a routing kit.

Easily Expandable: In contrast to an in-house system there are no restrictions on the number of people who can connect, and adding new users is a far simpler process.

Accessible from Anywhere: One of the biggest advantages is that the VoIP system becomes accessible from anywhere in the world as long as you can connect via broadband. This means that your staff can as easily use the system while traveling as well as when they’re sitting at their desk.

Management is Outsourced: Your IT department no longer has to worry about the management of your VoIP system. This reduces workload on the department; lowers costs; and means less time expenditure carrying out maintenance on a VoIP system.

The Disadvantages of Cloud-Based VoIP

Security Risks: There is a question mark about the security of cloud-based VoIP, particularly if it has to be accessed via a wireless connection. This may cause unease for some businesses and their clients.

Lack of Ownership: While many businesses will enjoy the perks of not having to purchase and maintain a VoIP infrastructure, for others not owning the system might cause concern. Only you can weigh up whether you view it as an asset and whether you therefore want to maintain ownership.

Reliance on a 3rd Party: This naturally means you will have less control over their actions than your in-house staff. You will need to place a great deal of trust in your provider and ensure they keep good lines of communication open with you and react quickly when you need changes made to the system. While some businesses will take issue with this, others will be glad it’s out of their hands.

These pros and cons really call into question many of the issues which you will need to address as a business. You need to weigh up what factors are most important for you in terms of costs, control, and ownership. A small business may have an easier choice to make as they won’t always have the staff to support an in-house system and therefore the benefits of VoIP in the cloud are clear. Larger businesses may prefer to retain a greater level of control.

Issues surrounding security can be addressed by choosing your provider carefully, ensuring any Wi-Fi network you use is secured, and making certain your data is protected by authentication and encryption.

Whether you use VoIP services only on your own premises or whether you access them through the cloud, the high level of connectivity VoIP offers your business means this is a technology which will continue to be valued, whatever its future evolution.

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Posted by CheapVOIPs - November 23, 2015 at 8:23 pm

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Things you may not know about VoIP

Things you may not know about VoIP


WhaTech Channel: Small Business Telephone System News

Published on Monday, 23 November 2015 12:36

Submitted by Claudette Pope

News from:
My Business Voice – Hosted PBX | Small Business VoIP

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You have probably used VoIP (Voice over Internet Protocol) but not know much about it or maybe you don’t even know you have used it, perhaps something like Skype. Put simply, voice is transmitted across the internet as data.

You can use a computer only or you, for a more professional look and feel for your business, use an IP phone.

VoIP is older than you probably think, having started in 1974 via the ARPANET network which was the foundation for the internet.  It continues to evolve and the quality has certainly improved.

There is no need to change from your existing business numbers, these can be retained to reduce the stress of moving to a new system.

If you are starting up and need telephone numbers, your provider can allocate these numbers, these can be done as blocks of numbers, so you can have a sequence, easier to remember that way.

You don’t have to get rid of your existing telephone equipment, contrary to what you may have heard, there are adapters which mimic the existing PSTN lines and still give you all the benefits of VoIP.

Should you decide to replace your old equipment, it is not expensive to do so, as VoIP requires a lot less infrastructure and will use existing data lines, if they have your required bandwidth.  If you also decide to go with a Hosted PBX solution, then the setup cost is reduced even more.

When you move office, it is a lot simpler, particularly if you use Hosted PBX, as there is no need to move equipment or change phone numbers.  You simply disconnect your IP telephones and reconnect them at the new location.  No connection fees either.

If you still have to rely on fax for your business and think you can’t switch because of that, fax is also possible with VoIP, it is called FoIP – original isn’t it?  With FoIP a “fax to email” service can convert documents to PDF files and email them to the recipient.  Saves more trees.

There are many features which came at a cost with the PSTN system, call forwarding, conference calls and others but many of these features can be standard in a monthly subscription without additional charges.  It is worth comparing plans to see how many “freebies” such as voicemail are included.  Don’t forget “long distance” doesn’t exist with VoIP, however if calls are made to standard phones internationally they will be more expensive but still cheaper than ISD.

Unified Communications (UC) is a definite possibility with VoIP, even for a small business, so conferences, screen sharing and online collaboration are now available.

With VoIP you can join the big league, with a standard number which will reach you whether you are in the office or on the road, no more mobile number only which always seems to indicate “small business – one-man band”.  One number for you and your clients to remember.

As VoIP and Hosted PBX is readily available and affordable to a small to medium business and provides so much more flexibility and features, its popularity is increasing and will continue to do so into the future.  Join the trend and enjoy the benefits.

My Business Voice

Our VoiP and Hosted PBX services are dedicated for business customers only. We only sell the best business grade products We stand out from the rest because we have built a quality VoIP network for just business.

Visit our website to start a free trial or take a tour of our VoIP Telephone System


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Posted by CheapVOIPs - November 23, 2015 at 5:15 am

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Cambodia to cancel inactive ISP, VoIP licenses

Flexible, secure networks will be required to help telcos compete against OTTs

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Posted by CheapVOIPs - November 23, 2015 at 4:15 am

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Court grants summary judgment for calls made to VoIP line connected to cell …

Nabil Ghawl v. Law Office of Howard Lee Schiff, P.C., No. 3:13-cv-115 (JBA) (D. Conn. Nov. 10, 2015)

Plaintiff asserted various claims, including a TCPA claim, against a  law firm and creditor on whose behalf the law firm allegedly attempted to collect debt. All Defendants moved for summary judgment on the TCPA claim, arguing that the number called was not a cell phone number. The number was assigned to a Voice over Internet Protocol (VoIP) line. VoIP “is a technology that allows [users] to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. [W]hile some VoIP services only work over [a] computer or a special VoIP phone, other services allow [users] to use a traditional phone connected to a VoIP adapter.”  In this situation, a call to Plaintiff’s VoIP line would simultaneously ring up to three additional lines, including Plaintiff’s cell phone, and connect to whichever line was answered first.

Plaintiff raised two alternative arguments opposing summary judgment: (1) Calls to the VoIP line violated the TCPA because he is charged airtime for use of the line; and (2) Calls to the VoIP line violated the TCPA because it connects to his cell phone. Concluding Plaintiff produced no evidence he was charged for calls to the VoIP line, the Court rejected this argument. With respect to the second argument, the Court stated: “There is little caselaw on how VoIP services fit into § 227(b), but in light of the purpose of the TCPA—‘to prohibit the use of [autodialers/prerecorded calls] to communicate with others by telephone in a manner that would be an invasion of privacy,’ there is no apparent conceivable reason on the record why the use of a VoIP number to connect to a cell phone should be treated differently from a direct call to a cell phone, at least where, as here, the caller informs the debt collector that the number connects to a cell phone.”

As such, the Court denied summary judgment as to the law firm, concluding there remained disputed questions of material fact as to whether and when Plaintiff informed the law firm that his VoIP number connected to a cell phone and whether and when he consented to autodialer/prerecorded calls to his number. While holding that the creditor could be held vicariously liable for the law firm’s alleged violation of the TCPA, the Court did grant summary judgment in the creditor’s favor individually because Plaintiff did not allege or demonstrate that he ever informed the creditor, as opposed to the law firm, that calls to the VoIP number went to his cell phone.

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Posted by CheapVOIPs - November 21, 2015 at 8:04 pm

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VOIP calling application maker Nimbuzz targets WiFi, ad avenues by doubling …

NEW DELHI: Messaging and VOIP calling application maker Nimbuzz is looking to hire 100 engineers to almost double manpower in the coming one year, as it seeks to tap opportunities in the WiFi and advertising spaces.

The manpower expansion will largely support development of the WiFi application, given the use case in the retail sector, Vikas Saxena, CEO of Nimbuzz, told ET. The Gurgaon-based company has about 120 employees with 70 engineers involved in research and development.

Now owned by UK-based ISP New Call Telecom, Nimbuzz has forayed into the WiFi space by launching new application, which is currently live in Philippines, and will soon be available in India and the middle-eastern countries.

“We look for areas where we can expand with our existing capabilities or with New Call companies,” Saxena said. “WiFi and advertising are two areas where we are focusing more currently. These new innovations will help Nimbuzz bolster its revenues.”

Nimbuzz will launch the WiFi app with an aggressive go-tomarket strategy due to the assets the company has, including its sister company Ozone Networks, which is a Delhi-based ISP that has plans to reach 30,000 WiFi hotspots in India in the next 18 months.

Ozone is currently in talks with Indian telecom carriers to form partnerships to provide WiFi services across the country, besides discussing WiFi offloading tieups. The WiFi app by Nimbuzz features onetime authentication capability that allows small business owners or individuals with connections to share WiFi legally.

In the retail space, the app will allow the owner of WiFi to get analytics of how the service is used, how many people have used it and on which device. The app will work on any WiFi server in India. “In India, we need more of infrastructure layer, be it from Ozone or any other WiFi provider for the WiFi application,” Saxena said.

Currently, advertising is a major revenue source for Nimbuzz, followed by international calling. After Skype, Nimbuzz is the second largest VOIP carrier between the Middle East and South Asia and Southeast Asia, according to Saxena, who said the company has been profitable with revenues growing more than 70% over last year.

The company is now planning to launch a new application in the advertising space. “We now have over Rs 100 crore plus advertising revenue,” he said, explaining the need for the new app-based solution for advertisers.

New Call Telecom now has a holding vehicle, New Call BV, which is the holding company for Nimbuzz and Ozone in the country. It is also consolidating its India operations in one office in Gurgaon.

Last year, Nimbuzz rolled out caller ID application Holaa!, which has crossed 2 million users. A team of 25 people work on the Holaa! app. The company also launched dating app Masque, but has pulled it out from the market because of spam issue. Saxena said Nimbuzz will relaunch Masque in January next year with more spam filter.

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Posted by CheapVOIPs - November 20, 2015 at 11:57 pm

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Voip-Pal CEO Emil Malak: "We, the board of Voip-Pal, lnc., have been working …

LOS ANGELES, Nov. 20, 2015 – VoIP makes our mobile world go round, and its services market is expected to surpass $130 billion by 2020. However, as the number of networks, users and endpoints within the world’s mobile environment continue to expand, the market still faces various limitations and concerns. Voip-Pal.Com, Inc (VPLM) , a company that aims to provide a complete telecommunications compliance solution. While the company is aimed to leverage their impressive patent portfolio, what may be the most fascinating revelation about Voip-Pal is that their vision has been in the works for over a decade.

In the early 2000’s, Voip-Pal’s engineers and scientists predicted a future structure of IP: a complex world of nodes, routers and endpoints requiring that each IP “call” would have to be precisely classified and routed in order to guarantee the functionality within a world-wide system. By the time Voip-Pal acquired Digifonica International Limited in 2013, a company who believed that the internet would be the future of all forms of communication, their idea had become a reality. Today, Voip-Pal’s future is being guided by their current CEO and co-founder of Digifonica, Emil Malak.

An Enviable Patent Suite
Voice-over-Internet-Protocol (VoIP) technology makes communication via the internet possible. However, as the world continues to become increasingly mobile, there are multiple networks, users, and endpoints, needing to stay connected to make phone calls, send text messages, wirelessly send photos and videos, upload instagram photos, and make video calls, something that becomes a very complex task.

Digifonica began developing a suite of fundamental Internet Protocol (IP) tools and processes twelve years ago. The software suite provides solutions to a number of key areas in Internet connectivity, including Routing, Billing and Rating (RBR); Mobile gateway and Uninterrupted Mobile Prototype; Lawful Intercept; and Enhanced 911. All patents were filed and approved by the United States Patent and Trademark Office.

Furthermore, Voip-Pal is looking to monetize their expanding patent portfolio. In October, the company was issued patents, including “Determining a Time to Permit a Communications Session to be Conducted (Timing)”, “Intercepting Voice over IP Communications and Other Data Communications Application (LI),” “Uninterrupted Transmission of Internet Protocol Transmissions During Endpoint Changes (UI),” and “Producing Routing Messages for Voice Over IP Communications (Messaging).” Also, in the same month, Voip-Pal extended the company’s protection of its technology beyond American soil with the Canadian Intellectual Property Office approval of the company’s Canadian Patent Application No. 2668025: “Producing Routing Messages for Voice over IP Communications (RBR).”

The Future of Telecommunications
The world envisioned by Voip-Pal’s leadership and engineers has increasingly become the status quo. For big tech companies fueled by advertising dollars and companies that require the ability to work in a multiple node, multiple subscriber, and mobile complex of networks, like mobile payment and credit card companies, Voip-Pal’s solutions suite will become just that: the status quo.

The recent EU Court’s “Safe Harbour” Ruling will likely be the catalyst that makes companies like Facebook Inc. (FB) , Google Inc. (GOOG) , and Inc. (AMZN) seek alternative solutions, like telecommunications services to bridge the possible revenue gaps that are caused by the impediment to safe harbor.

Also, Voip-Pal’s patent suite has the potential to help law enforcement and public service agencies save lives. Their Enhanced 911 patent allows emergency response to quickly and efficiently providing help to those using a VoIP phone or messaging service. Lawful intercept gives law enforcement the tools to fight against to protect law abiding citizens from various crimes such as money laundering and fraud.

Becoming a fully compliant wireless Telco will be a crucial step to surviving and thriving in an internet and mobile dependent society. The technology and IP of Voip-Pal are crucial solutions that businesses and consumers will not be able to effectively function without. Where will social networking companies and telco operators stand with VoIP-Pal’s suite of patents?

For more information about Voip-Pal, visit

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Posted by CheapVOIPs - November 20, 2015 at 3:55 pm

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The Six Best VoIP Features

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By SooJi Min for America’s Backbone Weekly

If you can remember a time before the Internet, phone calls traveled from an onsite phone to a phone switch to another line and another phone switch. “They were all proprietary phone lines,” says Ann Arbor, MI-based IT consultant Harvey Juster. “The Internet was never involved.” Today, businesses large and small are cutting their landline connections and opting for Voice over Internet Protocol (VoIP), which offers additional capabilities to traditional landlines.

“You can see more, do things faster, do things on the go,” says Bill McCormick II, vice president of Ideacom Midwest, a St. Louis, MO-based telecommunications company. Following are six of the best features available today.

Increased Functionality
The new breed of VoIP includes a desktop call control feature that allows you to manipulate call traffic from your desktop. “You can drag and drop your contact and you can tell if that person is on the phone, or what state they are in, or if in a meeting,” says McCormick. “You can tell all that before you even make the call.”

Increased Efficiency
The same VoIP interaction client software includes a call transfer feature that allows you to “drag” a caller using your computer mouse to anyone who appears in your company directory. “You don’t have to call and then transfer,” says McCormick. “It makes the (communications) flow easier and quicker.”

A unified messaging feature brings the ability for your voicemail to be delivered to an email client. “It gives notification options for when you’re not in the office,” says McCormick. “And if you delete a message from your outlook or email, depending on the system, you can delete the message from the voicemail system all at once.”

Increased Mobility
With VoIP, you can basically take your desktop with you when you’re not in the office. “Mobility clients are extensions of your desktop,” says McCormick. “When I leave the office, I take my extension with me. I can control from my cellphone what I can control from my office.”

Indeed, VoIP offers a mobility feature that can move any phone to any person. It can do extremely complicated routing that may come into place if you had a sales force, for example. “In the office, at home and on the road?you get every call coming,” says Juster. Callers may never have to leave another message. “If you’re not in the office, then the call is routed to your home phone, then to your cell phone?all this can be done with VoIP.”

VoIP also offers single number reachability and number display regardless of which phone someone is using. For example, if you are a physician and want to return a call using your cellphone, your only option was to use *69 to block caller ID. Some people won’t accept a blocked caller ID call. With a single number VoIP feature, a doctor can make a call and show the office phone number if returning a call from their cell phone.

Increased Tracking
Finally, unlike cell phone numbers that often belong to employees, businesses can own VoIP numbers. In an industry like real estate, for example, this impacts the bottom line because if an agent leaves, they often take their cell number and clients with them. This way, phone numbers stay with the business.

Businesses can also track all call activity?whether calling from desktop or cell phone. Moreover, tracking features can be integrated with existing software applications already in use by your business.

Of course, any VoIP features depend on the hosting carrier you choose. But the good news is that most software subscriptions now include free updates. “So instead of having a 5-year-old phone system that’s five years old,” says Juster. “(With VoIP), it’s like having a brand new system all the time.”

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Copyright (c) 2015 Studio One Networks. All rights reserved.

SooJi Min is a freelance writer and nonprofit executive based in Ann Arbor, MI. She has written on small business topics for Crain?s, Imagination Publishing and The University of Chicago Booth School of Business.

Related Keywords:Home, Displays, Internet, Digital Media Software, Communications, Web, Cell phone, Applications, EMail, Surgery, Physician, Science, Communications Technology, Internet Technology, Medical, Business, Internet, Email, Medical Professionals,

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Posted by CheapVOIPs - November 20, 2015 at 12:54 pm

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