NewCloud Networks Introduces Business VoIP

May 20th, 2013 By: THN News

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(The Hosting News) – Businesses large and small all over the country are rapidly moving their voice and data communications to Voice Over Internet Protocol (VoIP) to save money over traditional phone company services and to draw upon a host of feature-rich options available through the flexibility of VoIP. Denver – based NewCloud Networks specializes in delivering this cutting-edge technology to small and medium-sized businesses across the country.

For more information VoIP and Hosted PBX Service visit: http://www.voiphostedpbxservice.com/

VoIP is a fully digitized technology delivering both voice and data transmission over secure, encrypted Internet connections anywhere in the world. The advantages of VoIP are many, including the ability to provision services in a “bring your own bandwidth” fashion, meaning that end users are able to purchase cost effective bandwidth and the VoIP provider can provision services around it, making it a more cost-effective solution than a traditional telecom model. NewCloud VoIP deployments also offer a full set of over 150 telephony features managed in the Cloud, rather than from onsite equipment.

For more information on Hosted PBX Networks visit:http://www.hostedpbxnetworks.com

NewCloud Networks, founded in 1988 by Sam V. Kumar, offers these state of the art VoIP features using Class 5 soft switches from Metaswitch Networks. “Metaswitch delivers a broad range of communications infrastructure products that meet the needs of service providers who are building next-generation voice networks, modernizing legacy voice networks or deploying new voice applications.” – Metaswitch Networks. The Metaswitch class 5 soft switches are situated in geographically redundant colocations, and powered by NewCloud’s state of the art infrastructure providing coverage to their customers across the country.

The NewCloud VoIP network consists of a centrally located data center in the Denver Tech Center which is connected via fiber to 12 separate colocations in geographically diverse areas. The NewCloud VoIP network currently boasts over 25,000 subscribers and a 99.9% uptime.
With a NewCloud VoIP phone system, end users manage their VoIP system features from the CommPortal, a user-friendly web-based interface, accessible from any device that connects to the internet including desktops, laptops, tablets and thin clients. iPhone/Smartphone and desktop applications are also available for ease of connectivity for businesses with mobile workers.

For more information IP Phone Systems visit: http://www.hostedippbxphonesystem.com

Features managed from this interface include voicemail settings, contact management, call forwarding settings, call screening settings and find – me follow – me. Auto attendant programming, music on hold settings, hunt groups, and ring groups are also managed from the CommPortal, creating a 100% user-managed feature environment. CommPortal training is conducted as soon as the system is installed via live remote web presentation, giving the end user opportunity to work within the portal and ask questions as they go. Providing feature management in the Cloud saves small and medium sized businesses the costly expense of keeping IT staff on their payroll and under the NewCloud maintenance agreements, customer care is available at any time.

When it comes to equipment, NewCloud has selected a handful of top of the line VoIP equipment providers for delivery of their VoIP service. The options include an array of handsets made by Polycom, Cisco, and the lesser known Aastra. The handset product line includes everything from basic 2-line phones for the smaller, more conservative businesses, to High Definition voice phones with multiple line appearances and color display screens for larger enterprises. There are also a variety of accessory options including side cars and headsets, all tested in – house and approved by the NewCloud VoIP engineers before release to the public. VoIP equipment may be purchased from NewCloud directly or leased for the duration of the contract with buy – out or upgrade options available at the time of renewal.

To compare VoIP with traditional phone systems visit: http://www.hostedippbxcomparison.com

Quality of Service (QoS) is provided through PoE (Power over Ethernet) Switches and Session Border Controllers made by Edgewater Networks. “Edgewater equipment is made specifically for the delivery of superb voice quality. Today we are in the ‘bring your own bandwidth’ age, which makes state of the art QoS equipment an absolute necessity for businesses,” says Kumar. “Edgewater Networks provides a service delivery platform for carriers, cable operators and other service providers to profitably deliver value-added business services to their enterprise customer. Edgewater’s comprehensive solution consists of Enterprise Session Border Controllers (ESBCs) and performance monitoring software that facilitate VoIP interoperability, security, QoS and ongoing maintenance for managed services.” – Edgewaternetworks.com.

“With the VoIP network built by NewCloud Networks, business customers have carrier-class phone systems on one network at substantial savings over traditional phone companies and separate internet providers, and they can also tap into an entire array of Hosted Solutions on an as-needed basis through the NewCloud IP Cloud Network,” said Sam Kumar, NewCloud Networks Founder and CEO. “We have Hosted PBX, Hosted Email, Hosted Storage, teleconferencing, security, back-up, virtual desktops and servers, and additional services. With the system NewCloud has developed, business customers can have as many or as few network features as needed, whenever they need them, without incurring a heafty, upfront capital expense from purchasing their own systems. We provide and manage the features from our own Network Operations Center and provide a one stop shop with only one number to call for all of their voice and data needs.”

For more information on Hosted VoIP solutions for business visit: http://www.hostedippbxsolutions.com

“The Internet is becoming the standard for telecommunications, which is why the traditional telecom business phone service market is shrinking each quarter,” adds NewCloud’s Kumar. “We have 21st Century business telecommunication service in place now, fully secure and adaptable to the technological future.”

NewCloud Networks has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout the nation. The firm handles business customers with 5 to 5,000 workstations, specializing in deployment of hosted phone systems for multi – location businesses. NewCloud Networks also delivers top customer service and technical maintenance through highly trained personnel on staff in multiple locations throughout the country.

For more information on Business VoIP Service call toll free (866) 220-2055 or visit: http://www.businessvoipnetworks.com

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newcloudVoIP

Addressing the ‘only MPLS offers predictability and supports enterprise VoIP’ myth

Having knocked down a number of the myths of why enterprises “need” MPLS over our last few columns, let’s now address the most difficult – and in many ways “legitimate” – myths around MPLS. They can be worded different ways, but boil down to the claim that MPLS delivers reliable, predictable application performance for the enterprise, while using Internet connectivity does not. These myths can be worded in any number of ways, including:

• “There is no QoS on the Internet, so I need MPLS.”
• “Packet loss and jitter on the Internet are too high, so I need MPLS.”
• “To get reliable, predictable performance, I need MPLS.”
• “I need MPLS for VoIP.”

Per one of the themes of this column, this is one of those places where I believe WAN managers have been correct to be conservative up until now, but with the introduction of the Next Generation Enterprise WAN (NEW) architecture and the set of technologies incorporated in it, there is now a better way. Let’s go through the reasoning.

First, that reliability and performance predictability for all applications is critically important to any enterprise WAN manager worth his or her salt. On this point, I wholeheartedly concur. And, in fact, public Internet connectivity, which has taken on a larger and larger role in almost all aspects of computing over the last 20 years, has barely made a dent as the primary means of enterprise site-to-site connectivity precisely because it cannot deliver performance predictability on its own.

I covered many of the reasons for this in an earlier column, the gist of which is that even though IPSec VPNs long ago addressed the issue of network-level data security, the network-of-networks which is the Internet won’t on its own deliver the 4 nines reliability that enterprises rightly want and expect, partly from design, and in large part because there is no economic incentive for any Internet Service Provider to make the system as a whole work that way. So it is true that any Internet connection will face a lot more congestion, and thus deliver less performance predictability, than almost all MPLS connections.

Given this, enterprise IT buyers have been correctly risk-averse until now, sticking with at first Frame Relay and now MPLS for most of their intranet connectivity needs. With limited IT staffs at most remote locations, it makes sense to be risk averse when it comes to the WAN, as the yearly savings of going with a cheaper but less reliable WAN service can sometimes be eaten up in handling even a single incident. Further, given limited staffs, paying lower WAN costs and handling connectivity problems on their own when they arise – and arise fairly frequently – is not even an option for some businesses with a lot of locations.

Of course, for TCP-based applications, WAN Optimization and/or Network-as-a-Service today deliver superior, and usually more predictable, application performance than the typical enterprise MPLS deployment. WAN Optimization appliances do end-to-end application optimization, and Network-as-a-Service leverages colocation facilities to deliver much better, and more predictable, performance in the face of network packet loss. Neither of these technologies, however, can do much for real-time applications like VoIP, other than prioritizing the real-time traffic and minimizing the bandwidth consumed by the TCP traffic on the first and last mile.

With the introduction of the most recent NEW architecture technology, WAN Virtualization, and by leveraging multiple connections at each location (a preferred approach for providing higher availability even when using MPLS), the ability to deliver performance predictability and superior support for all IP traffic, including real-time traffic, even when using Internet connections is now quite, er… real!

WAN Virtualization provides multipath multiplexing for aggregating bandwidth and delivering reliability, and in some implementations offers sub-second reaction, dynamically engineering around network trouble – not just outright link failures, but also high packet loss or excess latency – as it occurs.

With RAID-like techniques and benefits, it delivers end-to-end reliability and predictable application performance for TCP-based applications, and ultra-reliable support for real-time traffic, even when using those “imperfect” public Internet links. By reacting to connectivity or congestion-based packet loss or jitter sub-second, it delivers responsiveness fast enough to handle any application that can run on a cloud IP WAN like MPLS.

For real-time applications like VoIP and videoconferencing, WAN Virtualization can deliver reliability and predictability by choosing network paths with the least packet loss and lowest jitter, and switching sub-second to a better path in the face of high loss or jitter. Where sufficient bandwidth is available, some WAN Virtualization implementations can provide still greater application reliability by replicating real-time traffic flows along a second path, suppressing duplicates at the receiving end, and so delivering essentially “perfect” sound and voice quality even in the face of failures or congestion on one of the connections.

Combined with WAN Optimization, colocation and the inexpensive Internet connectivity these technologies together enable, WAN Virtualization is the linchpin to knocking down the myth that only MPLS can deliver application performance predictability and enterprise quality support for VoIP.

Next time, we’ll wrap up this series on knocking down the myths of why enterprises need MPLS.

A twenty-five year data networking veteran, Andy founded Talari Networks, a pioneer in WAN Virtualization technology, and served as its first CEO, and is now vice president of product management at Aryaka Networks. Andy is the author of an upcoming book on Next-generation Enterprise WANs.

Infonetics Scorecard ranks Comcast, Verizon, 8×8, XO top N. American business …

Campbell, CALIFORNIA, May 14, 2013—Market research firm Infonetics Research today released excerpts from its annual North America Business VoIP Service Leadership Scorecard, which analyzes and ranks the top providers in the hosted VoIP, unified communications (UC) and IP connectivity service markets.

ANALYST NOTE

“Comcast‘s nationwide push of its Business VoiceEdge service helped Comcast grow its installed base and maintain its #1 position in Infonetics’ hosted VoIP leadership scorecard for the second year in a row,” reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “8×8 follows right on the heels of Comcast, making a big leap this year thanks to improved financial stability, continued growth of its installed base and a focus on service enhancements.”

Myers continues: “And for the fifth straight year, Verizon is #1 in our IP connectivity leadership scorecard, followed closely by XO.”

BUSINESS VOIP SCORECARD HIGHLIGHTS

• Comcast, 8×8, Verizon, and West are the top hosted VoIP providers in North America
• Verizon, XO, ATT, and Windstream are the top IP connectivity providers in North America
• Providers are settling into executing the mergers and acquisitions of the past year, including ShoreTel, which is already rolling out its ShoreTel Sky hosted solution to channel partners
• With the emergence of SIP trunking, IP connectivity is quickly becoming a commodity market with escalating price competition; to succeed, providers need financial stability, highly automated processes and broad geographic reach to gain volume
• At the end of 2012, the top hosted VoIP providers had over 200,00 seats each while the cutoff to the top 10 was still slightly below 100,000 seat counts
• The hosted VoIP and UC market in North America remains highly dynamic, and businesses have a broad mix of providers to choose from, including traditional operators, cable MSOs, VARs/agents, PBX/UC vendors, and pure play hosted providers

SCORECARD SYNOPSIS

Infonetics’ annual North America business VoIP scorecard identifies service providers currently leading the hosted VoIP/UC and IP connectivity markets and those best positioned to succeed long term. The matrix rankings are based on criteria such as installed base of lines or seats, financial stability, market strategy, service capabilities, and support options. Service providers ranked include 8×8, ATT, Bandwidth.com, Broadview Networks, Broadvox, Cbeyond, Comcast, Cox, Level 3, Megapath, RingCentral, ShoreTel, Sprint, Thinking Phone Networks, Verizon, Vocalocity, West, Windstream, and XO. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.

An EMEA Business VoIP Service Leadership Scorecard will be published by Infonetics on or before August 7, 2013.

VoIP service providers may soon need to set up servers in India – Tech2

NEWS / SERVICES

20 May, 2013 |
by Anuradha Shetty
| <!– 33 Comments –>

Skype, Viber and other such Internet voice calling services may soon have to set up servers in India to continue operating in the country. The Economic Times reports that the Centre will require VoIP service providers to be registered in India, with an office and server located in the country so that the company falls under the purview of Indian laws.

Tags:
net telephony
, ISP
, IP segregation
, VoIP services
, Indian Telegraph Act
, 1885
, Technology Act
, 2000

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BTRC asks ISPs to cut internet speed to control illegal VoIP

BTRC raids operator’s offices on VoIP suspicions

Monday 20 May 2013 | 04:24 CET | News

The Bangladesh Telecommunication Regulatory Commission (BTRC) has raided corporate headquarters of three telecommunications operators over their alleged involvement in illegal VoIP services. “During the last few months, incoming international calls fell remarkably so we needed to raid all the operators,” BTRC director Mohammad Sajjad Hossain told the Dhaka Tribune. The regulator raided the offices of Grameenphone, Banglalink, and Robi Axiata and Sajjad Hossain said the BTRC would also raid Airtel, Teletalk, and Citycell offices. In 2007, Grameenphone, Banglalink, Robi, and Citycell were fined over BDT 8.3 billion over involvment in illegal VoIP services.

Categories:
Mobile Wireless
Companies:

Airtel

/ Banglalink

/ CityCell

/ GrameenPhone

/ Robi Axiata

/ TeleTalk

Countries:
Bangladesh