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Virtual PBX Reduces International Dialing Rates by as Much as 80 Percent

SAN JOSE, CA — (Marketwire) — 12/06/11 — Virtual PBX , inventor and leading supplier of hosted PBX services, announced today that it is reducing the cost of international calling in all of its plans by up to 80 percent. With this change, calls to multiple international locations — such as land lines in London and Buenos Aires, and mobile phones in Hong Kong — are as low as 1.9 cents per minute. The new rates are available now with no added fees or plan changes to all existing and new Virtual PBX customers on all plans.

 

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“Virtual PBX is always working to find ways to save money for our customers,” said Paul Hammond, CEO of Virtual PBX. “We already offer local numbers in over 40 countries for clients that want an international presence and want their callers to avoid the high costs of international dialing. Now we’ve made it possible for our customers to call out to international destinations with very low costs as well.”


The new international rates build on the company’s extensive history of providing cost-effective voice services to reach and receive vital business calls to and from locations around the world.

Virtual PBX, a U.S.-based company, started offering outbound dialing to international destinations when it developed the first hosted PBX in 1996. Now, clients can make calls out to international numbers or have employees receive calls on non-U.S. phones with a much lower rate per minute. And using the company’s Open Systems Initiative, calls can be routed to VoIP phones anywhere, for free.

In December 2009, Virtual PBX started offering local inbound numbers to their clients in thousands of cities worldwide, providing clients the ability to publish local numbers in these cities while maintaining business operations in the location of their choice. The combination of low outbound rates to international phone numbers, free VoIP calling anywhere, and local inbound numbers in both the U.S. and other countries makes Virtual PBX a strong hosted PBX choice for companies with personnel, clients or business activities in almost any global location.

Specific rate information can be found on the company’s website.

About Virtual PBX
Virtual PBX believes you never get a second chance to make a good first impression, especially when it comes to serving your customers. Our hosted PBX phone service gives businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike.

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Posted by CheapVOIPs - December 11, 2011 at 7:21 pm

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VoIP Supply is Now a Xorcom Certified Dealer for CompletePBX Solutions

Technical training from Xorcom allows VoIP Supply to provide customers with the best installation, programming, and troubleshooting support.

voip sullpy logoBuffalo, NY (PRWEB) August 22, 2014

VoIP Supply, North America’s leading provider of VoIP solutions, is now a Xorcom Certified Dealer for Complete PBX Solutions.

Xorcom, founded in 2004, focuses on business telephony solutions for both VoIP and traditional PSTN. Xorcom products are based on Asterisk®, the open-source communication software used worldwide, for a flexible range of PBX solutions.

Michael Taylor, VoIP Engineer at VoIP Supply, took Xorcom’s detailed technical training class over the course of three days to learn installation, programming, and troubleshooting aspects of Xorcom PBX products.

Taylor’s real-world application knowledge and hands-on training in the Xorcom lab allows VoIP Supply to now provide these unique benefits to Xorcom customers:

  • Determine customer communication needs and offer the right Xorcom solution based on line usage, infrastructure, and employee habits.
  • Faster, streamlined phone system implementation process
  • Ensure optimal phone up-time by securing the phone system.
  • Provide communication efficiency suggestions to improve the user experience.
  • Provide the best first level technical support.

The Xorcom CompletePBX systems have a variety of uses including single office/home office (SOHO), small and medium-sized business (SMB), and enterprise level applications.

CompletePBX are pre-configured telephony systems that are ready to use right out-of-the-box and offer users flexibility based on call management, Unified Communications (UC), and strong standard features.

“Xorcom CompletePBX systems are based on the Asterisk® platform so they’re flexible, affordable, easy to use, great for businesses or schools of any size and customers don’t have to worry about per user license fees,” said Tom Costelloe, VoIP Supply Online Marketing Manager.

For more information about Xorcom CompletePBX Solutions, please call or visit http://www.voipsupply.com/manufacturer/xorcom.

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Posted by CheapVOIPs - August 22, 2014 at 10:37 pm

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Enterprises Putting Low Priority on PBX Upgrades, But Adopting More UC Apps

PBX revenue – from enterprises’ TDM, hybrid and IP connections – is sinking, while the use of UC applications continues to rise.



That’s according to new findings from Infonetics Research’s second-quarter 2014 Enterprise Unified Communications and Voice Equipment report.

The firm says global PBX revenue dropped 6 percent year-over-year in the April-July period and stayed almost flat, down 1 percent, from quarter to quarter. PBX line shipments also were down, by 3 percent, from the year-ago quarter. The reason, Infonetics says, is that enterprises are sticking with conservative spending plans, giving low priority to premises-based telephony upgrades and expansion.

However, these same users are investing in UC applications, Infonetics found.

“UC applications once again proved their resiliency, with worldwide revenue increasing 31 percent in the second quarter of 2014 over the year-ago quarter as the demand for tools to provide increased productivity and employee flexibility continues to fuel growth,” says Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research.

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Posted by CheapVOIPs - August 22, 2014 at 8:36 pm

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VoIP Supply is Now a Xorcom Certified Dealer for CompletePBX Solutions


VoIP Supply is Now a Xorcom Certified Dealer for CompletePBX Solutions

PRWEB.COM Newswire

PRWEB.COM NewswireBuffalo, NY (PRWEB) August 22, 2014

VoIP Supply, North America’s leading provider of VoIP solutions, is now a Xorcom Certified Dealer for Complete PBX Solutions.

Xorcom, founded in 2004, focuses on business telephony solutions for both VoIP and traditional PSTN. Xorcom products are based on Asterisk®, the open-source communication software used worldwide, for a flexible range of PBX solutions.

Michael Taylor, VoIP Engineer at VoIP Supply, took Xorcom’s detailed technical training class over the course of three days to learn installation, programming, and troubleshooting aspects of Xorcom PBX products.

Taylor’s real-world application knowledge and hands-on training in the Xorcom lab allows VoIP Supply to now provide these unique benefits to Xorcom customers:

  • Determine customer communication needs and offer the right Xorcom solution based on line usage, infrastructure, and employee habits.
  • Faster, streamlined phone system implementation process
  • Ensure optimal phone up-time by securing the phone system.
  • Provide communication efficiency suggestions to improve the user experience.
  • Provide the best first level technical support.

The Xorcom CompletePBX systems have a variety of uses including single office/home office (SOHO), small and medium-sized business (SMB), and enterprise level applications.

CompletePBX are pre-configured telephony systems that are ready to use right out-of-the-box and offer users flexibility based on call management, Unified Communications (UC), and strong standard features.

“Xorcom CompletePBX systems are based on the Asterisk® platform so they’re flexible, affordable, easy to use, great for businesses or schools of any size and customers don’t have to worry about per user license fees,” said Tom Costelloe, VoIP Supply Online Marketing Manager.

For more information about Xorcom CompletePBX Solutions, please call 800-398-8647 or visit http://www.voipsupply.com/manufacturer/xorcom.

About VoIP Supply

We are a place of uncovering, cultivating and developing leaders. A world class place to work with big goals, a clear vision, defined purpose and a dedicated team of passionate business professionals. We love what we do and do it better than any of our competition.

Since 2002, VoIP Supply has been the leading supplier of VoIP equipment and complete VoIP solutions in North America. We are known in the industry as responsive and knowledgeable VoIP product experts.

With everything you need for VoIP, VoIP Supply has grown rapidly throughout the years. VoIP Supply is a three-time Inc. 500/5000 honoree, listed by Business First as one of WNY’s Most Admired Companies, as well as one of Western New York’s Best Places to Work for many consecutive years, including 2012. VoIP Supply is also the first Certified B Corporation in Western New York.

Read the full story at http://www.prweb.com/releases/voip-supply-xorcom/certified-dealer-pbx/prweb12114111.htm

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Posted by CheapVOIPs - August 22, 2014 at 2:36 pm

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VoIP Supply is Now a Xorcom Certified Dealer for CompletePBX Solutions

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Mike Taylor, VoIP Engineer at VoIP Supply, receives Xorcom Certification

Mike Taylor, VoIP Engineer at VoIP Supply, receives Xorcom Certification

“Xorcom CompletePBX systems are based on the Asterisk® platform so they’re flexible, affordable, easy to use, great for businesses or schools of any size.” -Tom Costelloe, VoIP Supply Online Marketing Manager

Buffalo, NY (PRWEB) August 22, 2014

VoIP Supply, North America’s leading provider of VoIP solutions, is now a Xorcom Certified Dealer for Complete PBX Solutions.

Xorcom, founded in 2004, focuses on business telephony solutions for both VoIP and traditional PSTN. Xorcom products are based on Asterisk®, the open-source communication software used worldwide, for a flexible range of PBX solutions.

Michael Taylor, VoIP Engineer at VoIP Supply, took Xorcom’s detailed technical training class over the course of three days to learn installation, programming, and troubleshooting aspects of Xorcom PBX products.

Taylor’s real-world application knowledge and hands-on training in the Xorcom lab allows VoIP Supply to now provide these unique benefits to Xorcom customers:

  • Determine customer communication needs and offer the right Xorcom solution based on line usage, infrastructure, and employee habits.
  • Faster, streamlined phone system implementation process
  • Ensure optimal phone up-time by securing the phone system.
  • Provide communication efficiency suggestions to improve the user experience.
  • Provide the best first level technical support.

The Xorcom CompletePBX systems have a variety of uses including single office/home office (SOHO), small and medium-sized business (SMB), and enterprise level applications.

CompletePBX are pre-configured telephony systems that are ready to use right out-of-the-box and offer users flexibility based on call management, Unified Communications (UC), and strong standard features.

“Xorcom CompletePBX systems are based on the Asterisk® platform so they’re flexible, affordable, easy to use, great for businesses or schools of any size and customers don’t have to worry about per user license fees,” said Tom Costelloe, VoIP Supply Online Marketing Manager.

For more information about Xorcom CompletePBX Solutions, please call 800-398-8647 or visit http://www.voipsupply.com/manufacturer/xorcom.

About VoIP Supply

We are a place of uncovering, cultivating and developing leaders. A world class place to work with big goals, a clear vision, defined purpose and a dedicated team of passionate business professionals. We love what we do and do it better than any of our competition.

Since 2002, VoIP Supply has been the leading supplier of VoIP equipment and complete VoIP solutions in North America. We are known in the industry as responsive and knowledgeable VoIP product experts.

With everything you need for VoIP, VoIP Supply has grown rapidly throughout the years. VoIP Supply is a three-time Inc. 500/5000 honoree, listed by Business First as one of WNY’s Most Admired Companies, as well as one of Western New York’s Best Places to Work for many consecutive years, including 2012. VoIP Supply is also the first Certified B Corporation in Western New York.

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Posted by CheapVOIPs - August 22, 2014 at 12:36 pm

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PBX revenue dips 6 percent in Q2 2014: Infonetics

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August 22, 2014

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PBX revenue (TDM, hybrid, pure IP) dipped 6 percent year-over-year and slipped 1 percent sequentially in Q2 2014, said Infonetics Research.

The research report said enterprise spending remains conservative overall, with low priority being given to telephony upgrades and expansion on the premises side.

PBX line shipments decreased 3 percent from the year-ago quarter.

Unit shipments of IP deskphones increased 4 percent in Q2 2014 from Q1 2014.

Asia Pacific posted solid year-over-year PBX revenue growth in Q2 2014, while North America had the toughest quarter of any region.

In the unified communications (UC) market, Microsoft PBX revenue grew 4 percent. Microsoft continues to grow on the telephony front. Microsoft was 1 of only 3 vendors to post year-over-year PBX revenue growth in the second quarter.

UC applications revenue grew 31 percent. Demand for tools to provide increased productivity and employee flexibility continues to fuel growth.

“The trends we reported on the enterprise telephony market in the first quarter of 2014 carried over into the second quarter, with the PBX market continuing to take hits as businesses evaluate cloud alternatives and hold onto existing solutions while investing in UC applications,” said Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

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Posted by CheapVOIPs - August 22, 2014 at 8:35 am

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Resellers… Don’t fight VoIP, embrace it!

Many resellers of traditional, on-premise PABX hardware systems seem reluctant to add VoIP to their portfolio of services.

However, by doing so they could be missing out on business, especially as their customers are increasingly seeking alternatives to the high cost and the inflexibility of traditional telecommunications services and hardware-based phone systems.

At the same time, more businesses are looking at what they can move to the cloud.

Many have already stopped running their own servers and have moved email, web and line-of-business applications to the cloud.

Naturally, organisations will start to consider if they can also do away with their expensive, hard-to-maintain hardware-based phone system and opt for a more flexible and cost-effective hosted option.

Ignore or embrace VoIP?

How resellers of traditional PABX systems respond to these trends will determine their future. They can either ignore VoIP or embrace it.

Some will choose to hold out on VoIP in order to retain the lucrative margins on installing and servicing on-premise systems. But this approach is flawed for two reasons.

First, one of the motives for the organisations moving to VoIP is actually to avoid having to pay for those high margins.

Second, by not offering VoIP, traditional PABX providers risk not only generating less revenue from their customers, but also losing them all together to other providers who do.

Rather than seeing VoIP as a threat, they should seize the opportunity to proactively help manage their customers’ move to this technology and ensure they, and not a rival, are part of that journey.

Besides, a hosted VoIP service does have its own upsides for resellers.

As a ready-made platform, a hosted system enables resellers to enter the VoIP market rapidly with fewer overheads and minimal capital layout. Most hosted providers also don’t require their channel partners to sign up to expensive and onerous contracts or commit to buying stock, so it’s easier to get to get started.

Although the sale price of a hosted VoIP offering is less than that of an on-premise system, resellers can earn an ongoing revenue stream in the form of monthly subscriptions. They can also make commission on phone calls and other services, and there’s still margin to be made on the sale of new IP-capable handsets.

But how do resellers of traditional PABX systems make the switch to offering VoIP?

In our view the best approach is to partner with an established VoIP provider, which has already done the hard yards to develop a proven system and has support and service infrastructure in place.

By Cameron Beattie – Managing Director of Conversant – a provider of cloud-hosted communications systems, which enable businesses of any size to enjoy the benefits of an advanced PABX without having to buy the hardware.

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Posted by CheapVOIPs - August 22, 2014 at 2:33 am

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2 Bangladeshi men arrested for VOIP operation

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Posted by CheapVOIPs - August 21, 2014 at 11:32 pm

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B’deshis top chart for running illegal VoIP call centres in city

HIMALAYAN NEWS SERVICE

KATHMANDU: The Central Investigation Bureau of Nepal Police carried out coordinated raids on illegal Voice over Internet Protocol call centres in two separate locations of the capital city and arrested three Bangladeshi nationals yesterday.

It is the 67th raid on illegal VoIP call centres as part of ‘Operation Voice Fox’ led by CIB throughout the country since 2009.

DSP Sitaram Rijal said Mohammad Hasan Iqbal, 25, (BB0798853), Nayan, 26, (BB0816311) and A K M Fazle, 36, (AD4577192) were caught in the act of operating illegal VoIP call centres from different rented rooms at Baluwatar and Khusibu.

CIB officials also seized a huge cache of equipment including two sets of Eurotech Gateway 32 Port, an I Gate 32 Port, a laptop, two desktop computers, 315 SIM cards of Nepal Telecom and Ncell, three batteries and two inverters used for bypassing international incoming calls.

According to CIB, Iqbal was found to be working in second layer of the racket and used to push VoIP equipment into Kathmandu via Nepal-India open border and install them in the designated places while Nayan and Fazle worked as employed operators. “Racketeers working on top layer operate from Bangladesh and other parts of the world. We have identified them and are taking necessary measures to bring them to justice,” DSP Rijal claimed.

CIB has arrested and prosecuted as many as 126 unauthorised VoIP operators including 33 foreigners till date. Of the foreigners, Bangladeshi topped the chart with 24, followed by Indians six, and Chinese three. DSP Rijal described a section of Chinese nationals as the mastermind behind the illegal VoIP call centres in South Asia.

They first introduced call bypassing technology in Bangladesh through back doors and transferred their knowledge about illegal VoIP to them. When Bangladeshi government launched a crackdown in 2007, racketeers entered Nepal.

Nepalis who came in contact with the racketeers in Nepal also learned the techniques and started to operate such call centres on their own. VoIP racketeers were siphoning off huge amount of government revenue by tampering with incoming international calls. Racketeers can operate VoIP centres from anywhere, provided they have access to the Internet.

As per the Telecommunications Act-1997, a person intentionally causing adverse effect, damage or any other loss to the telecommunication structure of the country must be fined an amount equal to the loss or sentenced to five years’ imprisonment or both.

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Posted by CheapVOIPs - August 21, 2014 at 10:32 pm

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The Latest IP PBX and Beyond

The continued growth of SIP-enabled devices beyond the SIP phone and SIP trunks opens up a whole range of possibilities to support non-phone endpoints.

Gary Audin and Kelly Carden, Global Channel Manager at Epygi, meeting at ITExpo Las Vegas discuss Epygi’s new line of IP PBXs, QX 50/ 200/2000 and how they can also be the centralized system for a range of SIP-enabled devices. These devices go beyond what telephony personnel usually support such as surveillance devices, credit card readers, paging systems, cameras, and door stations.

Since IT often manages telephony, IT can expand its functionality to non-telephony applications especially those traditionally supported by the facilities staff. The fact that the IP PBX can support these other devices eliminates the need for separate parallel systems and networks to manage them, a definite cost reduction.

Epygi is also cross-certified with a broad selection of IP phones (10 at recent count) and multiple SIP trunk providers, in order to deliver a fully integrated communications package.

Epygi Technologies is committed to innovating and marketing affordable networking products and services that will enhance your broadband experience globally.

For more information, visit www.epygi.com.

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Posted by CheapVOIPs - August 21, 2014 at 9:32 pm

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Infonetics Report Recognizes Star2Star's Success In The Midmarket

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Star2Star’s growth is driven by our industry leading uptime and reliability, both of which are underpinned by our advanced Blended Architecture. – Kristian Kielhofner, Star2Star CTO

Sarasota, Florida (PRWEB) August 21, 2014

Star2Star Communications, makers of the World’s Most Scalable Cloud Communications Solution, announced that the latest Infonetics Business Cloud VoIP and UC Services report recognizes Star2Star as a leader in North America Business VoIP and UC. The report noted Star2Star’s growing success in the midmarket.

“While sales of premises-based PBX systems have been stagnant to declining over the past few years, the market for cloud services continues to expand with businesses worldwide seeking out hosted alternatives,” notes Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

Some highlights from the Infonetics report include:

  •     A growing number of providers are winning business in the midmarket, including Star2Star, Telesphere, and 8×8
  •     The leading providers in N. America represent a wide mix of companies – 8×8, RingCentral, West, Verizon, Vonage, Comcast, Thinking Phone Networks, Broadview Networks, Mitel and Star2Star
  •     Hosted PBX and unified communications (UC) services are a growth market that has moved well beyond early stages, with revenue on track to grow 13% this year and positive activity in every major geographic region
  •     Infonetics expects continued strong worldwide growth for the cloud PBX and UC market over the next 5 years, projecting it will reach $12 billion in 2018 with 62.6 million seats in service

For the past five years, Star2Star has experienced high double-digit growth, despite a growing number of competitors entering the market. “Star2Star’s growth is driven by our industry leading uptime and reliability, both of which are underpinned by our advanced Blended Architecture,” said CTO Kristian Kielhofner.

Star2Star’s Blended Architecture includes the StarBox Cloud Connection Manager, a super-reliable, solid-state, on premise connection manager that connects over the Internet to our highly reliable and redundant data centers. Star2Star manages and monitors the quality of every customer’s phone system, around the clock. This continuous monitoring allows Star2Star to guarantee 99.999% reliability while providing dramatic savings over traditional systems. The system also offers mobility, video, and collaboration capabilities.

About Star2Star:

Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.

In the past three years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 twice, and the Inc. 500|5000 three times. Star2Star also recently received Inc. Magazine’s Hire Power Award honoring the top private business job creators in the country.

Star2Star Communications solutions are sold through a diversified network of partners that include distributors, master agents, managed service providers and certified installing dealers. Available across North America, Star2Star systems are used by hundreds of thousands of business users, including large national chains with multi-location communications footprints.

Star2Star is a registered trademark, and StarCenter and SMART are trademarks of Star2Star Communications, LLC.

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Posted by CheapVOIPs - August 21, 2014 at 9:31 pm

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