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Virtual PBX Reduces International Dialing Rates by as Much as 80 Percent

SAN JOSE, CA — (Marketwire) — 12/06/11 — Virtual PBX , inventor and leading supplier of hosted PBX services, announced today that it is reducing the cost of international calling in all of its plans by up to 80 percent. With this change, calls to multiple international locations — such as land lines in London and Buenos Aires, and mobile phones in Hong Kong — are as low as 1.9 cents per minute. The new rates are available now with no added fees or plan changes to all existing and new Virtual PBX customers on all plans.

 

Virtual-PBX-Systems

“Virtual PBX is always working to find ways to save money for our customers,” said Paul Hammond, CEO of Virtual PBX. “We already offer local numbers in over 40 countries for clients that want an international presence and want their callers to avoid the high costs of international dialing. Now we’ve made it possible for our customers to call out to international destinations with very low costs as well.”


The new international rates build on the company’s extensive history of providing cost-effective voice services to reach and receive vital business calls to and from locations around the world.

Virtual PBX, a U.S.-based company, started offering outbound dialing to international destinations when it developed the first hosted PBX in 1996. Now, clients can make calls out to international numbers or have employees receive calls on non-U.S. phones with a much lower rate per minute. And using the company’s Open Systems Initiative, calls can be routed to VoIP phones anywhere, for free.

In December 2009, Virtual PBX started offering local inbound numbers to their clients in thousands of cities worldwide, providing clients the ability to publish local numbers in these cities while maintaining business operations in the location of their choice. The combination of low outbound rates to international phone numbers, free VoIP calling anywhere, and local inbound numbers in both the U.S. and other countries makes Virtual PBX a strong hosted PBX choice for companies with personnel, clients or business activities in almost any global location.

Specific rate information can be found on the company’s website.

About Virtual PBX
Virtual PBX believes you never get a second chance to make a good first impression, especially when it comes to serving your customers. Our hosted PBX phone service gives businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike.

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Posted by CheapVOIPs - December 11, 2011 at 7:21 pm

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Office Telecommunications Need a Business VoIP Provider

A business VoIP provider can meet all office telecommunications needs. State-of-the-art VoIP systems save businesses money, add valuable services, and increase productivity within the office. They help overall business communications run more smoothly. Understanding the basics of VoIP will help a business owner realize the value of switching to VoIP from traditional landlines offered by more expensive providers. VoIP is the most cost effective way to communicate, and it offers lots of extra features. There is no reason to keep using old landlines in the internet age. Business VoIP telecommunications offer services and value that traditional phone providers simply can’t.

Business VoIP Basics

VoIP stands for voice over internet protocol. A business VoIP system replaces a regular land line phone system. VoIP is a better way to handle business telecommunications than using traditional phone services because it does more and costs less. Businesses can replace their current phone systems with feature-filled VoIP services easily. When they do this, they save money, increase productivity, and add the power of the internet to their phones. VoIP is dedicated to meeting all of an organization’s communication needs. When compared to regular phone services, VoIP services offer more benefits to businesses in every single category of service. They provide more features, better prices, and higher customer satisfaction ratings. Many of the services are highly customizable using a simple, user-friendly digital interface that makes it easy to customize various things like hold music, voice mail settings, and lots more.

What can VoIP do for Businesses?

VoIP can help businesses in several different ways. Business owners around the world are switching to VoIP systems that offer high quality services for less than the cost of normal phone services that offer fewer features. Setting up VoIP services is easy, and they work the same way the landline systems work on the user’s end. Employees do not have to be retrained to use these systems, because they already know how. Calls are made the same way people make calls using land lines.

How is business VoIP different from a landline?

What is happening on the service provider’s end is what is different, and that difference means being able to add features that help businesses greatly improve their telecommunications. A VoIP service links the office’s existing internet connection to a hosted private branch exchange, also known as PBX. These systems route calls to and from a business or office. PBX hosts are managed off-site, and some are virtual systems that are hosted using cloud technologies. The extra features these systems offer include being able to add voicemail boxes, customizing hold music, routing calls to other phones, managing calls, and keeping logs of incoming and outgoing calls. Because they cost less, these systems save businesses lots of money on phone services. Those savings can add funding to other parts of a company’s budget where more funds are needed.

Benefits of business VoIP

Using business VoIP has lots of benefits. In addition to saving businesses money, they also offer more than other phone services do. The improvements include making communications between employees easier, along with helping a business provide better customer service. This helps to increase both customer and employee satisfaction.

More features

Business VoIP systems offers features that include being able to add remote extensions, virtual receptionists, and send virtual faxes. They even let users send voicemail to email. These features make it easy to route calls to other branches of a company, and can eliminate the expense of hiring a receptionist to handle calls. The also add the convenience of being able to send virtual faxes, and being able to have voice mails sent to email means that listening to messages does not require being near a phone.

Lower bills

VoIP providers save businesses money in many different ways. Many small businesses can even have VoIP installed for free using only Ethernet cables. Businesses can then immediately begin saving money by paying a flat rate for all calls to the continental United States and Canada. International calls can be as low as 1 cent per minute. Having a virtual assistant often means eliminating the costs of hiring a receptionist to route calls. Combined, these can add up to huge savings.

No long-term contracts

No long-term contracts to sign means businesses are not required to commit to years with the same service provider, and they get to decide for themselves if they want to stick with the service. Business VoIP providers can do this because they know that their customers will love the valuable service they provide.

Reliability

Business VoIP providers can also provide more reliable service than landlines can. During natural disasters, telecommunications are often disrupted. Because the servers are located off-site, this means continued service when many other phone systems are down. This provides reassurance to both business owners and their employees. Everyday services are equally reliable, and around the clock customer support means help is always available if there are questions or problems. This eliminates any worries about phone system reliability. VoIP works.

Increased productivity

Because there are so many features that automatically take care of organizing calls, productivity is greatly increased within an office environment after switching to a business VoIP system. Being able to look at outgoing and incoming calls can help evaluations related to office efficiency. Call routing means being able to work from anywhere, so time away from the office becomes easier to manage and far more productive.
Employees can easily take calls even during sick days if important calls come in.

How to get started with a business VoIP provider

Getting started with a VoIP provider is easy. Installation is simple, and it usually only requires adding Ethernet cables to the already existing internet connection. Many providers even offer a trial period to give businesses a chance to compare their current landline service with their new VoIP service in order to experience the difference for themselves. Most VoIP providers have strong support staffs that are always ready to help if any problems arise during and after installation of their systems.

A good business VoIP provider can greatly improve business telecommunications for any business or office. By offering better services at lower prices, these providers make the choice simple. There is no reason to continue using old land lines in the internet age. Offices need business VoIP. Take advantage of the power of the internet combined with the convenience of using the same phones employees used to. Adding a business VoIP is an easy and cost-effective solution that meets all business telecommunications needs.

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Posted by CheapVOIPs - January 26, 2015 at 8:20 pm

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Broward County rolls out its own fiber ring, shifts to VoIP

“TOO SLOW!” “It takes me over 5 minutes just to log in!”

In 2009 Broward County customer complaints regarding the slowness of accessing and using Broward County’s services triggered the Enterprise Technology Services’ (ETS) Communications group to review the County’s network architecture and determine ways to advance it.

The ultimate outcome? Broward County’s ETS Communications Group implemented an underground fiber optic ring and associated equipment owned and maintained by Broward County which vastly improves performance, saves $780,000 per year and made it possible to embrace IP telephony, a move that saved an additional $28,000 per year.

While the initial need was recognized in 2009, the resulting multi-year upgrade plan didn’t get going in earnest until 2010, and the finishing touches were just put in place in 2014.   Here’s the story.

Our timing at the beginning of the exercise was fortuitous because the ETS’ Desktop and Server group had just begun a server virtualization migration and, recognizing how the network upgrade could benefit their effort, offered to join forces.

Working together the teams developed a 3-year strategic initiative to upgrade Broward County to a 10 GigE core network infrastructure.   Part of the plan called for reducing complexity and duplication of infrastructure, so the County also decided to converge the voice and data networks and, with voice and data traversing the same circuits, network redundancy would have to be increased because a single line outage could cause a location outage for both critical services.

Of course sound project management is critical when it comes to technology upgrades of this magnitude, so the ETS group created a project team to help identify tasks and resources required to successfully accomplish the goal. The team wrote a project charter and broke the work into manageable chunks to make it easier to proceed.

New fiber backbone

The focus of the project was to replace a costly carrier network with the County’s own fiber network. The carrier net consisted of voice and data circuits that were expanding in terms of quantity of lines as well as bandwidth used. As a result, costs were increasing by 15% each year. So we had to provide funding for an ever-increasing service and experiencing constant demands for expansion.

The expense was further compounded by occasional build-out costs that were associated with providing network services to our locations that were not currently served by the carrier’s fiber facilities. It could have cost the County tens of thousands of unplanned dollars to subsidize those build outs and resulted in long service delays.

It took us about six months to design our new private fiber optic ring and about four years to build it. The secure backbone runs 41 miles through underground, County-owned conduits and consists of 36 fiber strands. We also upgraded our existing 1Gig gear to new 10Gig optical switches and routers with 10gE interfaces.

The network provides voice, video and data links to 21 buildings throughout Broward County and the agencies they house. It also supports hundreds of County programs and application services to employees and residents, such as Broward.org (our web-site), on-line payments for taxes, licenses, water bills, etc., and everything from E-Permits to the County payroll System and Human Services.

The fiber network can also serve as a connection point for wireless radios and antennas that can be deployed throughout the county to offer wireless Internet services to areas that don’t have broadband wireline services today. While we have not yet leveraged the capability, the objective was to build-in the basic interconnectivity infrastructure while we could.

When the project kicked off, the carrier communication services/product contract expired within 18 months of project start. If the network was not installed, tested and operational by the time the contract expired, the County would be on a month-to-month rate at an additional 50% price for hundreds of voice and data circuits. In fact, some services were not available on a month-to-month plan and would require at least a one year contract, committing the County to duplicate costs.

To lessen the risk, we partnered with the Traffic Engineering Division and Florida’s Department of Transportation (DOT) to run our fiber at the time they were running new fiber of their own, and they agreed to allow us to use some of their excess capacity if we got into a jam, lessening the contract risk.

The fiber optic project was budgeted at $2.8M, which consisted of a capital cost allocation of $0.25M for engineering services, $0.75M for optical network equipment and $1.8M for construction and infrastructure. As a pragmatic heuristic, 10% of the cost of the fiber would be used for operational maintenance. That would, of course, include fiber cuts, but the only cuts we’ve experienced to date have been paid by the company that damaged the fiber.

When all was said and done, the fiber network was built for less than $2.5M, some $300,000 below budget, and saves the County about $750,000 per year in line costs. What’s more, it set us for another upgrade: a shift to IP Telephony.

IP TELEPHONY

When we crafted the 3-year strategic plan we knew that the County’s phone systems would have to be either upgraded or replaced. After analysis, the County elected to replace the systems with a solution that could leverage the new data network infrastructure. Several systems were analyzed for functionality, compatibility, technology, initial costs, operating costs, integration with the email system, and existing data communication infrastructure.

The ETS Communications team ultimately implemented an IP-based telephone system that was homed in two “hardened facilities,” one a data center and at a secondary backup site for redundancy.

The IP Telephony solution was less than half the cost of a non-IP-based system. And since the IP voice packets would be carried on the data network, no additional voice lines or circuits were needed. The team formed a model framework for design, installation and management and set out to migrate every building on the fiber network to IP Telephony.

Within three months of project startup the first site was converted to IP Telephony, accommodating 150 users. Today we have 7,000 IP phones and offer soft phones and even video conferencing for everything from recruitment interviews and seminars to construction management.

As old phone systems are replaced or new locations/agencies added, minimal equipment (usually just phones) need to be purchased. The new IP-based telephone system is scalable to tens of thousands of phones.

All told Broward County invested $2.3 million in capital on the IP Telephony infrastructure, which included telephones, applications, licenses, voice mail, call centers and servers for 30 locations. All work installation work and ongoing management is performed by the department so no additional costs were incurred, although we pay approximately $100,000 per year for operations, which includes manufacturer support. This compares to operational costs of more $700,000 per year with the legacy phone systems.

Both projects were delivered under budget, ahead of schedule, exceeded cost savings objectives, increased bandwidth, improved network performance, added redundancy, lessened the time required for installs, moves, adds and changes, and provided for future growth and expansion of Broward County services to its residents.

Due to the forward thinking of the ETS Communications and Desktop Server groups, Broward County not only got its 10GigE network but also VoIP!

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Posted by CheapVOIPs - January 26, 2015 at 7:20 pm

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Some Top Business Hosted PBX Providers Stocks to Watch in 2015

As technology continues to increase, top business hosted PBX providers are seeing an increase in customers who are trying to get the best, reliable and easy-to-use phone service for their business. Meanwhile, the stock market is seeing an increasing number of investors who are keeping a sharp watch on PBX providers stocks.

Today, many CEOs are dependent on phone providers to connect them to the rest of the world and some top-hosted phone systems for business in the U.S. are playing their part in making this happen. Unlike in the past when businesses often have to depend on telegram service that sometimes would take days to reach its destination, linking up with the right phone providing service is a plus when it comes to the success of an organization.

Here are some business hosted PBX provider stocks that are expected to do well in 2015.

Vonage business solutions

Vonage Business Solutions is a hosted PBX provider that is most suitable for small businesses and ones that are medium sized as well. Small businesses that use their service can save up to 30% on their phone bill on a monthly basis.

During last trading, Vonage average volume stood at 1.15 million shares. Trading began at $4.42 and with a $4.29 to $4.60 trading range. It later closed at $4.47. In the last trading session also, Vonage’s stock put down a positive performance by registering 0.45%.

For the week, the stock’s volatility stood at 4.58%. Its volatility for that month was 3.67%. The company’s performance on a monthly basis is 18.30%.

For the past five years, the sales growth of the company was -1.60% and EPS growth for the same period showed 18.30. Back in 2014, Vonage growth accelerated admiringly from 38% to 52%. In addition, in 2014, the company announced it was making plans to acquire Telesphere Networks Limited in the tune of $114 million in stocks and cash kind.

RingCentral Inc.

Some analysts have RingCentral (RNG) at $25 as its price target high and a low price target of $16. The standard deviation value for its stock price is estimated to be at $2.93.

Top analysts also gave the company’s shares a buy rating with a per share price target being at $20. The company saw its shares went down 3.5% or 0.5 points. Last trade’s calling was $13.8. There is a $23.65 52-week high of RingCentral and in addition, it has $10.2 as its 52-week low. RingCentral’s market cap stands at 687 million with outstanding shares measuring 49,770,000.

Verizon

Verizon (VZ), a long-time competitor in the communications industry is another company to watch. The present price for Verizon shares are $14.28. The company hands out a dividend of $2.20 per share to shareholders on an annual basis. Those shares have a yield of 4.60%.

Some analysts are saying that Verizon earnings of $0.72 per share would appear to be $0.06, which should be a better figure than last year’s own. In addition, to top the company’s performance, the ESP came out better than last year’s own by $0.54.

Revenue forecast for quarterly earnings is predicted to reach $32.69 billion. This figure is pointing to an increase above last year’s quarter to be 5.25%.

On January 23, 2015, Barclays downgraded Verizon from being overweight to equal weight. The average price target for the company stands at $52.24, which is signaling an 8.52% increase.

As various stocks price rise and fall, the market is still seeing an increase of shares changing hands. This is because supply is keeping up with demand as investors try to make as much money from their investment as they possibly can.

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Posted by CheapVOIPs - January 26, 2015 at 5:18 pm

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Clear up VOIP call quality – Sintrex Press Office

Adrienne Kotz'e, Product Director of Sintrex.

Adrienne Kotz’e, Product Director of Sintrex.

The myriad benefits of voice over Internet Protocol (VOIP) calls, including the cost-effectiveness of it and the ability to provide companies with mobility, have become widely known in recent years and has become a major reason for budget-conscious companies to switch to it.

Yet, despite proven statistics that it can slash telephone bills by as much as 40% in South Africa, many local company owners are still reluctant to change to VOIP to meet their telecommunications needs. Why?

“The hesitation to change to VOIP is because of the widely held belief that voice communication delivered via the data network is less reliable, especially when compared to the traditional, circuit-switched public telephone network, which has made consumers used to voice calls of impeccable quality,” says Adrienne Kotzé, Product Director of Sintrex, an IT infrastructure management company.

“That’s because VOIP is delivered over a best-effort network, without fundamental quality of service guarantees, and network routers handle traffic on a first-come, first-served basis. Therefore, routers on high-volume traffic links may cause delays that exceed permissible thresholds for VOIP. And VOIP does not provide a network-based mechanism to ensure that data packets are not lost, and are delivered in sequential order. And many companies are not willing to sacrifice quality when it comes to their business calls.”

Kotzé says although the quality of VOIP calls has improved drastically over the years, there are still issues that might affect the quality of calls. “The amount of bandwidth you have at your disposal will affect the quality of the calls you have on VOIP,” he explains. “Those who have a slow Internet connection will have really bad VOIP calls, with it breaking up constantly. Other aspects that might affect calls include the equipment you use, the location of your hardware (if it’s situated too close together, you might experience interference, which will leads to call quality issues), and even the weather – with thunderstorms, wind and other conditions causing static. Sometimes fixed delays are caused by the physical distance the packets have to travel – and that is something that cannot be controlled.”

However, Kotzé says there is one way in which to take control over the other aspects to ensure the quality of your VOIP calls is on par with that of voice calls. “Sintrex has a VOIP monitor, which is a specialised network packet sniffer. Packet sniffing basically means capturing packets and examining their contents,” Kotzé explains. “It is a good way of identifying and understanding some problems once they occur on the network.”

The Sintrex VOIP monitor is a network packet sniffer for SIP (session initiation protocol) and RTP (real-time transport protocol). SIP is a signalling communications protocol widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol networks, while RTP defines a standardised packet format for delivering audio and video over Internet Protocol networks.

“The Sintrex VOIP monitor is specifically designed to analyse VOIP call quality based on various network parameters,” Kotzé says. “Calls with all the relevant statistics are saved to a database for further analysis. The VOIP monitor can also decode speech and playback via a Web GUI, an open source content management system with various built-in features, including message boards. The benefits include the ability to capture thousands of simultaneous calls and perform real-time SIP/RTP analysis on it.”

Kotzé concludes that with all the cost-saving benefits VOIP has to offer, investing in the monitor to ensure optimum call quality is a small price to pay.


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Posted by CheapVOIPs - January 26, 2015 at 3:17 pm

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Alianza Powers Voice for Spanish Fork Community Network

SAN ANTONIO–(BUSINESS WIRE)–

Alianza, the cloud voice platform company, announced today that Spanish Fork Community Network (SFCN), a municipal broadband services provider in Utah, has selected Alianza’s Cloud Voice Platform as its next-gen voice solution. SFCN will use Alianza’s solution to enhance its residential voice services and to launch new hosted business VoIP and SIP trunking services. For SFCN, the Cloud Voice Platform is delivered as part of the Level 3® Carrier Cloud Voice Solution, a comprehensive wholesale voice solution for service providers. Alianza is showcasing this solution and how it can help with Cable VoIP 2.0 initiatives at the NCTC Winter Education Conference at the Level 3 booth (#300).

Spanish Fork Community Network delivers a triple-play package of broadband, voice and cable TV services for residents and businesses in the city of Spanish Fork. Voice services were originally launched by SFCN in 2010, and SFCN required a more agile, most cost-effective next-generation solution. Alianza provides a comprehensive and easy-to-manage cloud-based solution purpose-built for service providers to deliver high-margin VoIP services. SFCN decided to switch to Alianza’s platform in order to:

  • Enhance the customer experience
    • Alianza’s solution delivers improved voice and fax quality and greater reliability, and provides operational tools to troubleshoot and resolve issues
    • Using Alianza’s turnkey, branded end-user portal, SFCN customers can easily access their accounts to customize call settings and view call history
  • Simplify provisioning and streamline management – leveraging Alianza’s web portal and API integration options, SFCN’s operations team can manage and activate subscribers in a single system and automate processes
  • Launch new services – using Alianza’s rich feature set, SFCN can deliver new services to business customers and new functionality to residential customers

Level 3® Carrier Cloud Voice Solution includes Level 3’s VoIP Enhanced Local Service, resulting in a voice solution that offers broad network access and a comprehensive cloud-based platform. Alianza’s EasySwitch migration program will help facilitate a smooth transition for SFCN.

“Providing a triple-play service for our customers has been instrumental in our success, so providing broadband voice service is critical for our network,” commented John Bowcut, Director of the Spanish Fork Community Network. “Finding just the right partner for our voice service is essential to meet the needs of our growing community, and Alianza’s cutting-edge Cloud Voice Platform allows us to deliver a better selection of services to our residential customers along with a greatly improved business offering.”

“We’ve been helping cable operators and municipal ISPs like SFCN realize the goals of VoIP 2.0 to better serve their customers and improve the bottom line,” stated Kevin Dundon, Alianza’s EVP of Business Development. “SFCN provides a great asset for the community and with our solution they can enrich the delivery, support and overall customer experience related to voice.”

About Alianza

Alianza radically transforms communications delivery so that service providers thrive with superior economics, feature set and control. Alianza’s Cloud Voice Platform provides a zero-CAPEX, high-margin, low-risk solution and is designed specifically to meet the full range of voice requirements for service providers. The turnkey wholesale solution enables cable, mobile, telco and other broadband providers to rapidly launch and profit from residential and business VoIP services. It’s a new way to deliver voice service that untangles operators from the restraints of old-school voice networks and frees up resources to accelerate strategic initiatives. The power of Alianza’s cloud means lower total cost of ownership and a clear business case for VoIP. Learn more about Alianza at www.alianza.com and follow the company on Twitter and LinkedIn.

About Spanish Fork Community Network

SFCN is a successful Broadband system in the small community of Spanish Fork, Utah. Located 50 miles south of Salt Lake City, it was isolated from the broadband upgrades being implemented by its incumbent providers and they elected to build their own high speed broadband network to serve their community. SFCN currently successfully competes directly with Comcast and has an admirable penetration rate of over 80%.

Tags: VoIP, cloud, NCTC, cable, VoIP 2.0, municipal, MSO, replacement, cloud voice platform, Level 3

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Posted by CheapVOIPs - January 26, 2015 at 3:17 pm

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Seagate’s New Inexpensive Cloud Storage Favors Small Businesses

seagate-personal-cloudseagate-personal-cloud

Google Drive, One Drive, or Dropbox have all become popular with cloud storage but there is a new wave blowing – that of personal cloud data storage and to this end Seagate has stepped in to provide Personal Cloud service.

The storage giant showcased its new Iaas, Infrastructure-as-a-Service products at the CES 2015. According to Seagate, their aim is to provide storage services to individuals who wish to access music, photos, and videos anytime anywhere and they will be able to do so using their phones and tablets. Small businesses can also benefit from the service as they are able to securely store, retrieve and share data stored on the personal cloud drive.

Small businesses are bound to benefit from this service more than individual customers. Why so? For starters, the storage space. The personal cloud line offers 3-5 terabytes while the personal cloud 2 bay line gives 4, 6, and 8 TB.

Here is another reason, for security reasons. Personal cloud 2 bay can be set up in RAID( Redundant Arrays of Inexpensive Disks) 1 mode or better yet, it is possible to use all storage for file storage.

The device is compatible with the Apple Time Machine and continously and automatically backs up windows and mac. Apart fom the storage devices being NAS, they can also compliment public cloud service when configured. Better yet, they can automatically back up to the popular providers like HiDrive, DropBox, Amazon S3, Baidu, Box, and Yandex disk. The device has an option where it can be synced to Google Drive, Baidu and DropBox.

Additional apps can be installed as the device has a built-in app manager. BitTorrent Sync, ElephantDrive and WordPress can all be installed. Also, the software development kit enables third-party developers to come up with their own services or to intergrate such with web based and other cloud services.

This service is benefitial to individuals but more benefitial to small businesses. Considering businesses are out to reduce their cost, this would work well for them as its inexpensive.`

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Posted by CheapVOIPs - January 26, 2015 at 1:15 pm

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Hosted PBX Business Telephone System Launch Announced by Wavetel Ltd.

LONDON–(BUSINESS WIRE)–Today, Wavetel Ltd, a Hosted Telephony Company, has announced their
Hosted PBX services for business users from just £7.99 a month per
extension. After successfully managing an ever growing wholesale VoIP
portfolio, Wavetel’s recently launched Hosted
PBX service
has features that include (but not limited to) Unlimited
Simultaneous inbound and outbound calls, Unlimited Extensions,
Multi-site connectivity, Fax to Email and most importantly a jargon
free, easy to use online portal
so everything including extensions,
call records and accounts can be managed online. Wavetel’s
Hosted PBX
aims to provide a more cost effective feature rich option
than traditional legacy PBX system. Being a cloud hosted PBX system, companies
will no longer need bulky equipment to be installed
, which can cost
several thousand pounds. Wavetel has also announced Free IP Phones with
their packages, truly eliminating all upfront and on-going hardware
costs
saving business’s several thousands of pounds.

Of the company’s recent venture, Wavetel Director, Aamir Saeed,
has been quoted saying “We have created these plans after a lot of
market research, where the aim was not just to be cost effective or
competitive, but also to provide a plan with more features than anyone
else out there. The goal was to give such a feature rich business
telephone system, that even small and medium sized businesses, which are
the backbone of the economy, a chance to compete with their bigger
counterparts when it comes to communication
”.

Wavetel’s Cloud Hosted PBX Telephone System features cheaper call
rates in comparison to BT and talktalk
and also flexible call minute
bundles that provide inclusive minutes to landline and mobile numbers.

About Wavtel Ltd.:

Wavetel
Ltd
started in 2010 as a telephony company. Originally focusing on
the VoIP Wholesale in South Asia and the Middle East, they have now
diversified into a formidable telephony company providing services
including VoIP Retail, VoIP Reseller, Business SIP Trunking, Virtual
Numbers, Hosted Switching, Software Development and more recently Hosted
PBX. They are interconnected with major Tier 1 telecom service providers
worldwide. They can be seen at GCCM
2015 London
as Gold Sponsors on the 9th and 10th
of February.

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Posted by CheapVOIPs - January 26, 2015 at 1:15 pm

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ConferenceCam Connect transforms any room into a video conference center

If you’re a small business owner or a team of frequent travelers needing to set up an ad-hoc video call, Logitech’s ConferenceCam Connect may be just the ticket. About the size of a cylindrical Bluetooth speaker, the ConferenceCam Connect is a video conferencing solution with built-in speakers, HD camera, and video output that will turn any room with a projector or HDTV into a conference room.

ConferenceCam Connect allows teams to collaborate on the road without having to huddle around a laptop to join a video call. The Logitech solution works with many unified communication platforms, including Microsoft Lync 2013, Cisco Jabber, Google Hangouts, Citirix GoToMeeting, WebEx, and Skype.

Technology

Logitech ConferenceCam Connect

Whereas the Logitech CC300e released last year contains separate modules for the speakerphone and the camera, the ConferenceCam Connect is a compact all-in-one solution making it more portable for travel.

The device is optimized for small workgroups of up to 6 people. The built-in camera offers a 90-degree field of view with Zeiss optics, up to 1080p resolution video captures, and autofocus. With the included remote control, users can use the camera’s pan, tilt, and 4X digital zoom functions.

The camera supports H.264 video encoding with scalable video coding for optimal call quality.

Omnidirectional microphones provide acoustic echo and noise-cancellation technology. Logitech says the built-in duplex speakerphone offers 360-degree audio so no matter where you’re seated at the conference table you’ll be able to hear the conversation clearly.

How It Works

Mac and PC users can connect ConferenceCam Connect to their laptops via USB for video conferencing. Bluetooth could also be used to route audio speakerphone calls to ConferenceCam Connect.

The device uses WiFi for screen mirroring functionality. Logitech says that Android and Windows users can use Mirrorcast to wirelessly screen-mirror presentations and other content from the mobile device to an HDTV or projector via ConferenceCam Connect. ConferenceCam Connect connects to external displays through an HDMI cable.

The rechargeable battery provides up to 3 hours of video conferencing use or 15 hours for speakerphone calls. The ConferenceCam Connect can also run on AC power as well if you’re within range of an outlet.

Availability

ConferenceCam Connect will be available worldwide in March 2015 with a retail price of $499 (£449 or AUD$633).

  • Logitech CC300e transforms any room into a meeting space

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Posted by CheapVOIPs - January 26, 2015 at 12:13 pm

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Clear up VOIP call quality

Adrienne Kotz'e, Product Director of Sintrex.

Adrienne Kotz’e, Product Director of Sintrex.

The myriad benefits of voice over Internet Protocol (VOIP) calls, including the cost-effectiveness of it and the ability to provide companies with mobility, have become widely known in recent years and has become a major reason for budget-conscious companies to switch to it.

Yet, despite proven statistics that it can slash telephone bills by as much as 40% in South Africa, many local company owners are still reluctant to change to VOIP to meet their telecommunications needs. Why?

“The hesitation to change to VOIP is because of the widely held belief that voice communication delivered via the data network is less reliable, especially when compared to the traditional, circuit-switched public telephone network, which has made consumers used to voice calls of impeccable quality,” says Adrienne Kotzé, Product Director of Sintrex, an IT infrastructure management company.

“That’s because VOIP is delivered over a best-effort network, without fundamental quality of service guarantees, and network routers handle traffic on a first-come, first-served basis. Therefore, routers on high-volume traffic links may cause delays that exceed permissible thresholds for VOIP. And VOIP does not provide a network-based mechanism to ensure that data packets are not lost, and are delivered in sequential order. And many companies are not willing to sacrifice quality when it comes to their business calls.”

Kotzé says although the quality of VOIP calls has improved drastically over the years, there are still issues that might affect the quality of calls. “The amount of bandwidth you have at your disposal will affect the quality of the calls you have on VOIP,” he explains. “Those who have a slow Internet connection will have really bad VOIP calls, with it breaking up constantly. Other aspects that might affect calls include the equipment you use, the location of your hardware (if it’s situated too close together, you might experience interference, which will leads to call quality issues), and even the weather – with thunderstorms, wind and other conditions causing static. Sometimes fixed delays are caused by the physical distance the packets have to travel – and that is something that cannot be controlled.”

However, Kotzé says there is one way in which to take control over the other aspects to ensure the quality of your VOIP calls is on par with that of voice calls. “Sintrex has a VOIP monitor, which is a specialised network packet sniffer. Packet sniffing basically means capturing packets and examining their contents,” Kotzé explains. “It is a good way of identifying and understanding some problems once they occur on the network.”

The Sintrex VOIP monitor is a network packet sniffer for SIP (session initiation protocol) and RTP (real-time transport protocol). SIP is a signalling communications protocol widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol networks, while RTP defines a standardised packet format for delivering audio and video over Internet Protocol networks.

“The Sintrex VOIP monitor is specifically designed to analyse VOIP call quality based on various network parameters,” Kotzé says. “Calls with all the relevant statistics are saved to a database for further analysis. The VOIP monitor can also decode speech and playback via a Web GUI, an open source content management system with various built-in features, including message boards. The benefits include the ability to capture thousands of simultaneous calls and perform real-time SIP/RTP analysis on it.”

Kotzé concludes that with all the cost-saving benefits VOIP has to offer, investing in the monitor to ensure optimum call quality is a small price to pay.


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Posted by CheapVOIPs - January 26, 2015 at 11:13 am

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Hosted PBX Business Telephone System Launch Announced by Wavetel Ltd.

LONDON–(BUSINESS WIRE)–

Today, Wavetel Ltd, a Hosted Telephony Company, has announced their Hosted PBX services for business users from just £7.99 a month per extension. After successfully managing an ever growing wholesale VoIP portfolio, Wavetel’s recently launched Hosted PBX service has features that include (but not limited to) Unlimited Simultaneous inbound and outbound calls, Unlimited Extensions, Multi-site connectivity, Fax to Email and most importantly a jargon free, easy to use online portal so everything including extensions, call records and accounts can be managed online. Wavetel’s Hosted PBX aims to provide a more cost effective feature rich option than traditional legacy PBX system. Being a cloud hosted PBX system, companies will no longer need bulky equipment to be installed, which can cost several thousand pounds. Wavetel has also announced Free IP Phones with their packages, truly eliminating all upfront and on-going hardware costs saving business’s several thousands of pounds.

Of the company’s recent venture, Wavetel Director, Aamir Saeed, has been quoted saying “We have created these plans after a lot of market research, where the aim was not just to be cost effective or competitive, but also to provide a plan with more features than anyone else out there. The goal was to give such a feature rich business telephone system, that even small and medium sized businesses, which are the backbone of the economy, a chance to compete with their bigger counterparts when it comes to communication”.

Wavetel’s Cloud Hosted PBX Telephone System features cheaper call rates in comparison to BT and talktalk and also flexible call minute bundles that provide inclusive minutes to landline and mobile numbers.

About Wavtel Ltd.:

Wavetel Ltd started in 2010 as a telephony company. Originally focusing on the VoIP Wholesale in South Asia and the Middle East, they have now diversified into a formidable telephony company providing services including VoIP Retail, VoIP Reseller, Business SIP Trunking, Virtual Numbers, Hosted Switching, Software Development and more recently Hosted PBX. They are interconnected with major Tier 1 telecom service providers worldwide. They can be seen at GCCM 2015 London as Gold Sponsors on the 9th and 10th of February.

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Posted by CheapVOIPs - January 26, 2015 at 11:13 am

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